Ran into this quirky behaviour sometime ago. Dr Henson advised setting
"Security->Messenger->Certificate for your Signed and Encrypted Messages:" to point to 
the user cert. ( It
may look like its already selected: click on it anyway. ) Check if this helps.

- mukund

Mario Fabiano wrote:

> I use a 4.7 Communicator under RH 6.1 Linux box.
> I have built a my own CA based on openssl-0.9.4 and modssl-apache.
>
> I get SSL and S/MIME certificates that work with Netscape both using an
> html page and a perl script that processes the SPKAC request, but also
> building PKCS10 requests offline using openssl.
> In this second case I send the request to the CA, which signs the CSR
> and sends back the certificate; then I build a PKCS12 which import into
> Netscape database.
>
> While the certificate obtained with the first method always works, the
> PKCS12 sometimes works and sometimes does not. I can always use it into
> an SSL3 session, but when I try to sign an S/MIME message sometimes get
> the following error message:
>
> "This message cannot be encrypted or signed because you do not yet have
> an email certificate. Click on the "security" icon for more information
> and certificates."
>
> I have attached two certificates obtained with the PKCS12 method.
> Can someone explain why one (n° 51) works and the other (n° 49) does
> not?

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