On 08/30/2018 11:33 PM, Jeremy Stanley wrote:
> On 2018-08-30 22:49:26 +0200 (+0200), Thomas Goirand wrote:
> [...]
>> I really don't want this. I'm happy with things being sorted in
>> multiple lists, even though I'm subscribed to multiples.
> I understand where you're coming from

I'm coming from the time when OpenStack had a list on launchpad where
everything was mixed. We did the split because it was really annoying to
have everything mixed.

> I was accustomed to communities where developers had one mailing
> list, users had another, and whenever a user asked a question on the
> developer mailing list they were told to go away and bother the user
> mailing list instead (not even a good, old-fashioned "RTFM" for
> their trouble).

I don't think that's what we are doing. Usually, when someone does the
mistake, we do reply to him/her, at the same time pointing to the
correct list.

> You're probably intimately familiar with at least
> one of these communities. ;)

I know what you have in mind! Indeed, in that list, it happens that some
people are a bit harsh to users. Hopefully, the folks in OpenStack devel
aren't like this.

> As the years went by, it's become apparent to me that this is
> actually an antisocial behavior pattern

In the OpenStack lists, every day, some developers take the time to
answer users. So I don't see what there is to fix.

> I believe OpenStack actually wants users to see the
> development work which is underway, come to understand it, and
> become part of that process.

Users are very much welcome in our -dev list. I don't think there's a
problem here.

> Requiring them to have their
> conversations elsewhere sends the opposite message.

In many places and occasion, we've sent the correct message.

On 08/30/2018 11:45 PM, Jimmy McArthur wrote:
> IMO this is easily solved by tagging.  If emails are properly tagged
> (which they typically are), most email clients will properly sort on
> rules and you can just auto-delete if you're 100% not interested in a
> particular topic.

This topically works with folks used to send tags. It doesn't for new
comers, which is what you see with newbies coming to ask questions.


Thomas Goirand (zigo)

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