I would agree from the standpoint that most users don't want to care about the 
network but the majority of the users are folks that want a higher level of 
service then just raw compute resources too.

They want an app catalog where they can get fully featured, reliable, scalable, 
and secure cloud enabled apps that they can just deploy and consume, and not 
care about any of the details. The same way you go to McDonalds and get a 
hamburger and not want to care about the huge scalable pipelines they have had 
to develop to get it from cow/field all the way to you.

It is the cloud application developers, that need to write the cloud apps that 
the end users above will consume, those are the folks that will care that 
features like NaaS exists as a common feature on clouds since those types of 
apps usually require that sort of functionality. If its not common, its hard 
for their apps to get consumed. So simply asking if the majority of users 
want/care about feature X, when they don't know or don't care to look that 
deeply into it doesn't mean they don't need it and ops don't need to provide 
it, simply that they don't care to know how hamburger is made. As the app 
catalog progresses, I believe it will become increasingly important.

Thanks,
Kevin

________________________________
From: Kris G. Lindgren
Sent: Friday, May 22, 2015 6:28:44 PM
To: [email protected]
Subject: [Openstack-operators] How do your end users use networking?

During the Openstack summit this week I got to talk to a number of other 
operators of large Openstack deployments about how they do networking.  I was 
happy, surprised even, to find that a number of us are using a similar type of 
networking strategy.  That we have similar challenges around networking and are 
solving it in our own but very similar way.  It is always nice to see that 
other people are doing the same things as you or see the same issues as you are 
and that "you are not crazy". So in that vein, I wanted to reach out to the 
rest of the Ops Community and ask one pretty simple question.

Would it be accurate to say that most of your end users want almost nothing to 
do with the network?

In my experience what the majority of them (both internal and external) want is 
to consume from Openstack a compute resource, a property of which is it that 
resource has an IP address.  They, at most, care about which "network" they are 
on.  Where a "network" is usually an arbitrary definition around a set of real 
networks, that are constrained to a location, in which the company has attached 
some sort of policy.  For example, I want to be in the production network vs's 
the xyz lab network, vs's the backup network, vs's the corp network.  I would 
say for Godaddy, 99% of our use cases would be defined as: I want a compute 
resource in the production network zone, or I want a compute resource in this 
other network zone.  The end user only cares that the IP the vm receives works 
in that zone, outside of that they don't care any other property of that IP.  
They do not care what subnet it is in, what vlan it is on, what switch it is 
attached to, what router its attached to, or how data flows in/out of that 
network.  It just needs to work. We have also found that by giving the users a 
floating ip address that can be moved between vm's (but still constrained 
within a "network" zone) we can solve almost all of our users asks.  Typically, 
the internal need for a floating ip is when a compute resource needs to talk to 
another protected internal or external resource. Where it is painful (read: 
slow) to have the acl's on that protected resource updated. The external need 
is from our hosting customers who have a domain name (or many) tied to an IP 
address and changing IP's/DNS is particularly painful.

Since the vast majority of our end users don't care about any of the technical 
network stuff, we spend a large amount of time/effort in abstracting or hiding 
the technical stuff from the users view. Which has lead to a number of patches 
that we carry on both nova and neutron (and are available on our public 
github). At the same time we also have a *very* small subset of (internal) 
users who are at the exact opposite end of the scale.  They care very much 
about the network details, possibly all the way down to that they want to boot 
a vm to a specific HV, with a specific IP address on a specific network 
segment.  The difference however, is that these users are completely aware of 
the topology of the network and know which HV's map to which network segments 
and are essentially trying to make a very specific ask for scheduling.
____________________________________________

Kris Lindgren
Senior Linux Systems Engineer
GoDaddy, LLC.
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