I'm skeptical, because usually ticket creation has to be a two way interaction because the entity asking for the ticket has to know that it succeeded end to end and should receive a URI back so that they can record it.

There should be a well defined API that forms the boundary between OpenStack specific code and backend integration code. You could use a push API, but you'd have to listen to it with a client that was aware of OpenStack semantics. There's no reason an incident service would want to maintain that and you wouldn't want them too, either.


On 09/07/2011 07:02 AM, George Reese wrote:
This should fall under the more general push notifications API.
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