Hello community,

here is the log from the commit of package otrs for openSUSE:Factory checked in 
at 2013-03-21 09:53:42
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Comparing /work/SRC/openSUSE:Factory/otrs (Old)
 and      /work/SRC/openSUSE:Factory/.otrs.new (New)
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Package is "otrs", Maintainer is "lmue...@suse.com"

Changes:
--------
--- /work/SRC/openSUSE:Factory/otrs/otrs.changes        2013-03-08 
09:30:06.000000000 +0100
+++ /work/SRC/openSUSE:Factory/.otrs.new/otrs.changes   2013-03-21 
09:53:45.000000000 +0100
@@ -1,0 +2,162 @@
+Fri Mar 15 11:58:28 UTC 2013 - alexan...@exatati.com.br
+
+- Update to 3.2.3:
+  * Bug#9221 - Got error log message when customer user take
+    activity dialog operation in customer interface.
+  * Bug#8727 - Webservices can be created with an invalid/incomplete
+    configuration.
+  * Bug#9214 - IE10: impossible to open links from rich text articles.
+  * Bug#9218 - Cannot use special characters in TicketHook.
+  * Bug#9056 - Unused SysConfig option 
Ticket::Frontend::CustomerInfoQueueMaxSize.
+  * Bug#8764 - Added @ARGV encoding to command line scripts.
+  * Bug#9189 - Executing DBUpdate-to-3.2.pl as root user leaves file
+    permissions on ZZZAuto.pm in incorrect state.
+  * Bug#9196 - ProcessManagement: Internal Server Error for "Ended"
+    process zoom in Customer Interface.
+  * Bug#9202 - ProcessManagement: ActivityDialog Admin GUI should
+    not let internal article types for Customer Interface.
+  * Bug#9193 - Process Management: (First) article filled in in
+    customer frontend causes "Need ArticleTypeID!" error.
+  * Follow-up fix for bug#8533 apache will not start on Fedora.
+  * Bug#9172 - Generic Interface does not work on IIS 7.0.
+  * Bug#8865 - Additional empty data column in statistics CSV-Output.
+  * Bug#4056 - Delete S/MIME Certificate via AdminSMIME does not
+    update CustomerUserPreferences.
+  * Bug#9128 - OTRS uses internal sub of Locale::Codes::Country
+    which causes trouble for Debian.
+  * Bug#9173 - ProcessManagement: Very right aligned activities
+    can't display assigned dialogs.
+  * Bug#9174 - Process Management: Save / Save and finish / Cancel
+    inside process diagram canvas.
+  * Bug#9155 - SMIME: DefaultSignKey not selected in AJAX refreshes.
+  * Bug#9164 - ProcessManagement: Default values of assigned
+    hidden activity dialogs not considered.
+  * Bug#7312 - otrs.SetPermissions.pl does not take scripts in
+    $OTRSHOME/Custom into account.
+  * Bug#7237 - Better Shortening Logic in Ascii2Html.
+  * Bug#9139 - Context sensitive search in CIC doesn't open
+    CIC search.
+  * Bug#9087 - ProcessManagement: AgentTicketProcess doesn't show
+    multi level queue structure.
+  * Follow-up fix for bug#9158 - ProcessManagement: Priority
+    field error message: Need Priority or PriorityID!.
+- Refresh otrs-perm.patch and otrs-httpd_conf.patch patches.
+- Remove obsolete *.pm from %files section.
+
+-------------------------------------------------------------------
+Thu Mar  7 23:10:56 UTC 2013 - ch...@computersalat.de
+
+- update to 3.2.2
+  * fixed bug#9171 - ProcessManagement: AgentTicketProcess lists all state 
types.
+  * Follow-up fix for bug#4513 - Password and Username are added
+    automatically by the browser in AdminUser dialog.
+  * Updated Spanish translation, thanks to Enrique Matías Sánchez!
+  * Fixed bug#9157 - ProcessManagement: Activity labels not aligned well.
+  * Fixed bug#9156 - ProcessManagement: Transition Condition Fields cannot be 
removed correctly.
+  * Fixed bug#9160 - ProcessManagement: Path dialog looses data after editing 
transition actions.
+  * Fixed bug#9159 - ProcessManagement: Date fields are activated by default.
+  * Added display restriction for field "CustomerID" in Process Management 
Activity
+    Dialogs to only be shown as mandatory or not shown.
+  * Fixed bug#9150 - Process Management: CustomerUser field not indicated as 
required field.
+  * Fixed bug#9158 - ProcessManagement: Priority field error message: Need 
Priority or PriorityID!
+  * Fixed bug#9162 - Setting the start day of the week for the datepicker to 
Sunday does not work.
+  * Fixed bug#9127 - Problem with CustomerPanelOwnSelection.
+  * Added new Canadian French translation, thanks to Evans Bernier / CDE 
Solutions Informatique!
+  * Fixed bug#5492 - Need Template or TemplateFile Param error message after 
activating AgentInfo.
+  * Fixed bug#9138 - Unused X-OTRS-Info header in SysConfig.
+  * Fixed bug#9117 - CustomerUpdate history entry added even if customer user 
has not
+    been updated.
+  * Fixed bug#9006 - Labels and values are misaligned.
+  * Fixed bug#9132 - Button to create new ticket appears in Customer Interface 
although
+    ticket creation is disabled.
+  * Added Patch/Workaround for CPAN MIME::Parser v5.503 that prevent the 
trimming of empty
+    lines that lead to inconsistencies between signed and actual email contents
+  * Fixed bug#9146 - Signed SMIME mails with altered content shows a not clear 
message.
+  * Fixed bug#9145 - SMIME sign verification errors are not displayed in 
TicketZoom.
+  * Fixed bug#9140 - Postmaster Filter for empty subjects does not work.
+  * Fixed bug#8024 - WYSIWYG editor does not get correct language information.
+  * Fixed bug#9135 - Can't upgrade databases that have been changed from 
MyISAM > InnoDB.
+  * Fixed bug#9125 - AgentTicketSearch dialog does not expand when choosing 
more search criteria.
+  * Fixed bug#9118 - TicketDynamicFieldUpdate history entry added even if 
value has not
+    been updated.
+  * Fixed bug#9134 - Sidebar columns on some screens don't support more than 
one widget.
+  * Fixed bug#4662 - Unable to save article with '0' as only content.
+  * Fixed bug#9068 - ProcessManagement: Entity Names not shown in Deletion 
Dialogs.
+  * Fixed bug#9121 - Filenames with Unicode NFD are incorrectly reported as 
NFC by Main::DirectoryRead().
+  * Fixed bug#9126 - ProcessManagement: both article fields must be filled.
+  * Added bug#1197 - Feature enhancement: Link tickets at "Follow up".
+  * Fixed bug#9108 - Check for opened/closed tickets not working with 
Ticket::SubjectFormat = Right.
+  * Made Web Installer reload after writing Config.pm under PerlEx.
+  * Added restriction to TransitionAction TicketArticleCrete to do not allow 
the creation
+    email article types.
+  * Fixed bug#9112 - ProcessManagment: TransitionAction TicketActicleCreate 
should not
+    accept email type articles.
+  * Fixed bug#8839 - DateChecksum followup doesn't get correctly SystemID.
+  * Fixed bug#9111 - ProcessManagement: Empty Service or SLA causes an error.
+  * Fixed bug#9077 - Process Management: TicketType not available as field for 
activity.
+    dialogs.
+  * Updated Finnish translation, thanks to Niklas Lampén!
+  * Updated Italian translation, thanks to Massimo Bianchi!
+  * Updated Portugese (Brazilian) translation, thanks to Alexandre!
+  * Updated Russian translation, thanks to Vadim Goncharov!
+  * Added script otrs.MySQLInnoDBSwitch.pl to switch all database tables from 
MyISAM
+    to InnoDB on the fly.
+  * Added bin/otrs.ExecuteDatabaseXML.pl to directly execute Database DDL XML 
files on
+    the OTRS database.
+  * Fixed bug#9097 - ProcessManagement: Uninitialized value after Ticket is 
created if
+    notification event is triggered.
+  * Fixed bug#9101 - Not possible to create dropdown with autocomplete 
attribute.
+  * Fixed bug#9095 - ProcessManagement: Service field does not show default 
services.
+  * Fixed bug#9096 - All services list is shown instead of only default 
services.
+  * Fixed bug#9088 - ProcessManagement: Service field is not displayed in
+    AgentTicketProcess.
+  * Updated CPAN module MIME::Tools to version 5.503, keeping an OTRS patch in 
MIME::Words.
+  * Fixed bug#9092 - Problem running DBUpdate-to-3.2.mysql.sql on InnoDB.
+  * Fixed bug#9078 - Fields of type "email" loosing style format.
+  * Fixed bug#9090 - ProcessManagement popup dialogs cannot be saved by 
pressing Enter.
+  * Fixed bug#8470 - otrs.GenericAgent.pl reports: Can't open
+    
'/opt/otrs/otrs_vemco/var/tmp/CacheFileStorable/DynamicField/f3b7e10730fb6c9cab5ae0e7f7e034f3'.
+  * Fixed bug#7678 - SecureMode does not do what it should.
+  * Fixed bug#5158 - Unsafe UTF8 handling in Encode module.
+  * Fixed bug#8959 - AgentTicketResponsible Responsible Changed not 
checked/forced.
+  * Fixed bug#9089 - Activities and transitions with HTML special characters 
are
+    not displayed correctly.
+  * Added new translation for Spanish (Colombia), thanks to John Edisson Ortiz 
Roman!
+  * Updated Finnish translation, thanks to Niklas Lampén!
+ - for mor info see
+   http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2715&view=markup
+- Update ITSM to 3.2.2
+  * Bug#8634 - Statistics for ChangeStates not working.
+  * Bug#7782 - Selected class-filter in AgentITSMConfigItem isn't stored
+    in session.
+  * Bug#7430 - Link option in AgentTicketPhone is only displayed if the
+    user has rights on AdminCustomerUser.
+  * Bug#7778 - ImportExport doesn't check for existence of mapping definition. 
+
+- update to 3.2.1
+  * Updated Dutch translation.
+  * Added test to check if there are problems with the MySQL storage engine 
used
+    in OTRS tables to bin/otrs.CheckModules.pl.
+  * Fixed bug#9082 - Process Management: Wrong popup redirect handling to 
Process Path
+    from TransitionAction.
+  * Fixed bug#9065 - Process Management: Service and SLA fields are always 
shown in
+    ActivityDialogs.
+  * Fixed bug#9054 - Link Object deletes all links under certain conditions.
+  * Fixed bug#9059 - Process Management: transition actions module field too 
short.
+  * Fixed bug#9066 - ProcessManagement: edit links not displayed in popups.
+  * Fixed an issue where default values would be used erroneously for 
ActivityDialog
+    fields where a value was already present.
+  * Fixed bug#9052 - Accordion is reset after submitting a popup.
+  * Fixed bug#9067 - New process ticket: state selection empty after AJAX 
reload.
+ - for mor info see
+   http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2652&view=markup
+- Update ITSM to 3.2.1
+  * Bug#7989 - Unnecessary hugh size of config item definition text area.
+
+- Fix License
+  * AGPL-3.0+ -> AGPL-3.0
+- rebase patches
+  * perm
+  * httpd_conf (+ remove version string from name)
+
+-------------------------------------------------------------------

Old:
----
  itsm-3.1.7.tar.bz2
  otrs-3.1.1-httpd_conf.patch
  otrs-3.1.13.tar.bz2

New:
----
  itsm-3.2.2.tar.bz2
  otrs-3.2.3.tar.bz2
  otrs-httpd_conf.patch

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Other differences:
------------------
++++++ otrs.spec ++++++
--- /var/tmp/diff_new_pack.KekOiU/_old  2013-03-21 09:53:50.000000000 +0100
+++ /var/tmp/diff_new_pack.KekOiU/_new  2013-03-21 09:53:50.000000000 +0100
@@ -16,16 +16,16 @@
 #
 
 
-%define otrs_ver 3.1.13
-%define itsm_ver 3.1.7
-%define itsm_min 3.1
+%define otrs_ver 3.2.3
+%define itsm_ver 3.2.2
+%define itsm_min 3.2
 %define otrs_root /srv
 %define otrsdoc_dir_files CHANGES COPYING* CREDITS README* UPGRADING.SuSE doc
-%define otrsdocs CHANGES CREDITS doc
+%define otrsdocs CHANGES doc
 
 Name:           otrs
 Summary:        The Open Ticket Request System
-License:        AGPL-3.0+
+License:        AGPL-3.0
 Group:          Productivity/Networking/Email/Utilities
 Version:        %{otrs_ver}
 Release:        0
@@ -44,7 +44,7 @@
 Source20:       %{name}.init
 Source21:       %{name}-scheduler.init
 #atch0:         %{name}-3.1.1-init.patch
-Patch1:         %{name}-3.1.1-httpd_conf.patch
+Patch1:         %{name}-httpd_conf.patch
 Patch2:         %{name}-perm.patch
 BuildArch:      noarch
 BuildRoot:      %{_tmppath}/%{name}-%{version}-build
@@ -71,6 +71,7 @@
 Requires:       perl(GD::Text)
 Requires:       perl(Net::DNS)
 Requires:       perl(PDF::API2)
+Requires:       perl(YAML::XS)
 #
 Recommends:     perl(Crypt::SSLeay)
 Recommends:     perl(Encode::HanExtra)
@@ -114,7 +115,7 @@
 Group:          Productivity/Networking/Email/Utilities
 Version:        %{itsm_ver}
 Release:        0
-Requires:       %{name} >= 3.1.12
+Requires:       %{name} >= %{itsm_min}
 Provides:       OTRS::ITSM
 Provides:       itsm
 
@@ -149,7 +150,7 @@
 
 find -name ".cvsignore" -type f | xargs rm -fv
 find -name ".htaccess" -type f | xargs rm -fv
-%__rm -f UPGRADING
+%__rm -f UPGRADING.md
 %__cp %{S:17} .
 pushd Kernel/Config/Files
 %__cp %{S:16} .
@@ -163,7 +164,7 @@
   Kernel/Config/Files/Framework.xml \
   Kernel/Config/Defaults.pm \
   Kernel/Config.pm.dist \
-  README \
+  README.md \
   scripts/apache2-perl-startup.pl \
   scripts/restore.pl
 
@@ -188,7 +189,7 @@
 do
 %__mv $file var/cron/`basename $file .dist`
 done
-%__rm INSTALL{,.RedHat,.SuSE}
+%__rm INSTALL{.md,.RedHat,.SuSE}
 #%__mv INSTALL.SuSE INSTALL
 
 %install
@@ -327,7 +328,7 @@
 
 %files
 %defattr(-,root,root)
-%doc COPYING* README{,.database,.webserver} README.SUSE.* UPGRADING.SuSE
+%doc COPYING* README{.md,.database.md,.webserver.md} README.SUSE.* 
UPGRADING.SuSE
 %dir /etc/apache2
 %dir /etc/apache2/conf.d
 %config(noreplace) /etc/apache2/conf.d/%{name}.conf
@@ -375,7 +376,7 @@
 
 # scripts
 %{otrs_root}/%{name}/scripts/*.pl
-%{otrs_root}/%{name}/scripts/*.pm
+#%{otrs_root}/%{name}/scripts/*.pm
 %{otrs_root}/%{name}/scripts/*.sql
 %{otrs_root}/%{name}/scripts/database
 %{otrs_root}/%{name}/scripts/tools
@@ -425,9 +426,9 @@
 ## {wwwrun,www}
 ###############
 
-# var/tmp/Cache
 %defattr(0644,wwwrun,www,0755)
-%dir %{otrs_root}/%{name}/var/tmp/Cache
+# var/tmp/Cache
+#dir %{otrs_root}/%{name}/var/tmp/Cache
 
 # var/fonts
 %{otrs_root}/%{name}/var/fonts
@@ -455,9 +456,10 @@
 %config(noreplace) %{otrs_root}/%{name}/Kernel/Config/GenericAgent.pm
 %{otrs_root}/%{name}/Kernel/Config/GenericAgent.pm.*
 %dir %{otrs_root}/%{name}/Kernel/Config/Files
-%{otrs_root}/%{name}/Kernel/Config/Files/Deprecated.xml
+#{otrs_root}/%{name}/Kernel/Config/Files/Deprecated.xml
 %{otrs_root}/%{name}/Kernel/Config/Files/Framework.xml
 %{otrs_root}/%{name}/Kernel/Config/Files/GenericInterface.xml
+%{otrs_root}/%{name}/Kernel/Config/Files/ProcessManagement.xml
 %{otrs_root}/%{name}/Kernel/Config/Files/Scheduler.xml
 %{otrs_root}/%{name}/Kernel/Config/Files/Ticket.xml
 %{otrs_root}/%{name}/Kernel/GenericInterface
@@ -467,16 +469,17 @@
 %config(noreplace) %{otrs_root}/%{name}/Kernel/Language/*.pm
 %{otrs_root}/%{name}/Kernel/Modules/
 %config(noreplace) %{otrs_root}/%{name}/Kernel/Output/HTML/Standard/*.dtl
+%config(noreplace) 
%{otrs_root}/%{name}/Kernel/Output/HTML/Standard/ProcessManagement/*.dtl
 #config(noreplace) %{otrs_root}/%{name}/Kernel/Output/HTML/Lite/*.dtl
 %dir %{otrs_root}/%{name}/Kernel/Output
 %dir %{otrs_root}/%{name}/Kernel/Output/HTML
 #dir %{otrs_root}/%{name}/Kernel/Output/HTML/Lite
 %dir %{otrs_root}/%{name}/Kernel/Output/HTML/Standard
+%dir %{otrs_root}/%{name}/Kernel/Output/HTML/Standard/ProcessManagement
 %{otrs_root}/%{name}/Kernel/Output/HTML/*.pm
 %{otrs_root}/%{name}/Kernel/Scheduler.pm
 %{otrs_root}/%{name}/Kernel/Scheduler
 %{otrs_root}/%{name}/Kernel/System/
-#
 
 %files doc
 %defattr(644,root,root,755)

++++++ itsm-3.1.7.tar.bz2 -> itsm-3.2.2.tar.bz2 ++++++
/work/SRC/openSUSE:Factory/otrs/itsm-3.1.7.tar.bz2 
/work/SRC/openSUSE:Factory/.otrs.new/itsm-3.2.2.tar.bz2 differ: char 11, line 1

++++++ otrs-3.1.13.tar.bz2 -> otrs-3.2.3.tar.bz2 ++++++
/work/SRC/openSUSE:Factory/otrs/otrs-3.1.13.tar.bz2 
/work/SRC/openSUSE:Factory/.otrs.new/otrs-3.2.3.tar.bz2 differ: char 11, line 1

++++++ otrs-httpd_conf.patch ++++++
Index: scripts/apache2-httpd.include.conf
===================================================================
--- scripts/apache2-httpd.include.conf.orig
+++ scripts/apache2-httpd.include.conf
@@ -2,8 +2,8 @@
 # added for OTRS (http://otrs.org/)
 # --
 
-ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
-Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
+ScriptAlias /otrs/ "@OTRS_ROOT@/otrs/bin/cgi-bin/"
+Alias /otrs-web/ "@OTRS_ROOT@/otrs/var/httpd/htdocs/"
 
 # activate this if you are using an Oracle database
 #SetEnv ORACLE_HOME /path/to/your/oracle/
@@ -14,7 +14,7 @@ Alias /otrs-web/ "/opt/otrs/var/httpd/ht
 <IfModule mod_perl.c>
 
     # Setup environment and preload modules
-    Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
+    Perlrequire @OTRS_ROOT@/otrs/scripts/apache2-perl-startup.pl
 
     # Reload Perl modules when changed on disk
     PerlModule Apache2::Reload
@@ -40,7 +40,7 @@ Alias /otrs-web/ "/opt/otrs/var/httpd/ht
 
 </IfModule>
 
-<Directory "/opt/otrs/bin/cgi-bin/">
+<Directory "@OTRS_ROOT@/otrs/bin/cgi-bin/">
     AllowOverride None
     Options +ExecCGI -Includes
     Order allow,deny
@@ -51,7 +51,8 @@ Alias /otrs-web/ "/opt/otrs/var/httpd/ht
     </IfModule>
 </Directory>
 
-<Directory "/opt/otrs/var/httpd/htdocs/">
+<Directory "@OTRS_ROOT@/otrs/var/httpd/htdocs/">
+    Options +FollowSymlinks
     AllowOverride None
     Order allow,deny
     Allow from all
@@ -60,15 +61,41 @@ Alias /otrs-web/ "/opt/otrs/var/httpd/ht
         AddOutputFilterByType DEFLATE text/html text/javascript text/css 
text/xml application/json text/json
     </IfModule>
 </Directory>
+<Directory "@OTRS_ROOT@/otrs/var/httpd/htdocs/js/thirdparty/ckeditor-3.4.2/">
+    #
+    # Copyright (c) 2003-2010, CKSource - Frederico Knabben. All rights 
reserved.
+    # For licensing, see LICENSE.html or http://ckeditor.com/license
+    #
+
+    #
+    # On some specific Linux installations you could face problems with 
Firefox.
+    # It could give you errors when loading the editor saying that some illegal
+    # characters were found (three strange chars in the beginning of the file).
+    # This could happen if you map the .js or .css files to PHP, for example.
+    #
+    # Those characters are the Byte Order Mask (BOM) of the Unicode encoded 
files.
+    # All FCKeditor files are Unicode encoded.
+    #
+
+    AddType application/x-javascript .js
+    AddType text/css .css
+
+    #
+    # If PHP is mapped to handle XML files, you could have some issues. The
+    # following will disable it.
+    #
+
+    AddType text/xml .xml
+</Directory>
 
 <IfModule mod_headers.c>
-    <Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css-cache">
+    <Directory "@OTRS_ROOT@/otrs/var/httpd/htdocs/skins/*/*/css-cache"
         <FilesMatch "\.(css|CSS)$">
             Header set Cache-Control "max-age=2592000 must-revalidate"
         </FilesMatch>
     </Directory>
 
-    <Directory "/opt/otrs/var/httpd/htdocs/js/js-cache">
+    <Directory "@OTRS_ROOT@/otrs/var/httpd/htdocs/js/js-cache">
         <FilesMatch "\.(js|JS)$">
             Header set Cache-Control "max-age=2592000 must-revalidate"
         </FilesMatch>
++++++ otrs-perm.patch ++++++
--- /var/tmp/diff_new_pack.KekOiU/_old  2013-03-21 09:53:50.000000000 +0100
+++ /var/tmp/diff_new_pack.KekOiU/_new  2013-03-21 09:53:50.000000000 +0100
@@ -1,8 +1,8 @@
 Index: Kernel/System/Package.pm
 ===================================================================
---- Kernel/System/Package.pm.orig
+--- Kernel/System/Package.pm
 +++ Kernel/System/Package.pm
-@@ -2793,7 +2793,7 @@ sub _FileSystemCheck {
+@@ -2792,7 +2792,7 @@ sub _FileSystemCheck {
      }
  
      # create test files in following directories

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