Hello, Am Mittwoch, 31. Mai 2006 11:55 schrieb Andreas Jaeger: > Andreas Hanke <[EMAIL PROTECTED]> writes: > > What happens if a report gets lost in NEEDINFO status even though > > the requested information was indeed provided. [...] > > If a person without any relation to the bug notices that, is this > > person allowed to "step in" and reset the NEEDINFO status? > > Yes, everybody is allowed to change that, so go ahead if you find > one,
Well, more or less... http://en.opensuse.org/Bug_Reporting_FAQ basically asks for resetting needinfo, but also contains the following paragraph: ----------------------------------------------------------------------- Please note that bugs which are assigned to the BNC-Screening-Team (mainly YaST- and X11-related problems) initially or during the process should not be set from NEEDINFO to ASSIGNED by the reporter or the person the information was requested from. This is because a change of this status almost always involves a reassignment which is done by this team. Changing this status might cause the specific bug to appear on the wrong listing and might therefore be not handled (reassigned) efficiently. Thank you for taking this into account. ----------------------------------------------------------------------- Sorry, but this is not very user-friendly and confusing (some assignees want needinfo reset, others won't). The result will probably be that people won't reset needinfo for other assignees because their first bugzilla contact often is the screening team :-( Other people (like me) will always reset needinfo (without checking the assignee ;-) after providing the requested information and never noticed that the screening team overlooked one of my bugs. Summary: I don't understand why the screening team prefers bugs to be kept in needinfo state - maybe you should ask them if this is really a good idea... Regards, Christian Boltz -- In its default setup, Windows XP on the Internet amounts to a car parked in a bad part of town, with the doors unlocked, the key in the ignition and a Post-It note on the dashboard saying, "Please don't steal this". [Washington Post, 23.8.2003] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
