On Thu, Jun 22, 2006 at 01:43:26PM +0200, Robert Schiele wrote:
> On Thu, Jun 22, 2006 at 12:18:40PM +0200, Günther J. Niederwimmer wrote:
> > Hello
> > 
> > is this Server not more running ?
> 
> This service is broken for about two weeks now.  There seems to be quite low
> interest in this service anyway from the SUSE side because even my provided
> solution on https://bugzilla.novell.com/show_bug.cgi?id=183793 is pending with
> no action now for 10 days.

Hey people, what is going on here?

Is this your way to tell me (and other people): Don't use SUSE Linux if you
want a system with current packages!

Or do you want to tell me: If you want to contribute something then please go
to a different vendor! We don't want solutions not invented in-house!

Slowly I am feeling more and more pissed off by only getting information after
polling for it with much effort each time and arguing down solutions that are
provided or just delaying them for an infinite time when no arguments seem to
be left over.

If you don't like a solution someone provides then please argue resonable(!)
what is wrong with it or provide the minimal required assistance to implement
it if implementation cannot be completed by him because of the proprietary
infrastructure Novell is using.

If we can't agree on a minimal reasonable basis to work together it is
definitely best if I follow the two suggestions made above because putting
work into something that behaves continuously like a black hole seems somehow
like completely wasting time.

And please don't answer this mail with "Stay tuned!" or "We are working on
it!" or similar rubbish.  Arguing like "We have other problems anyway." does
also make no sense because there is no reason not to solve problems where a
solution is available even if you have othe problems left.  And don't tell me
that it is so difficult to convince the management to do something because it
does also happen for problems where management for sure does not care about at
all.

In the special case mentioned above you have made the drpmsync service
unusable for weeks now without initially telling anyone about the reasons.
While I was trying to help finding a solution I had to poll continuously for
more information about the problem.  And when I finally provided a solution
that is appropriate in my opinion then nothing happened any more.

Behaving like this is exactly the way you manage to piss off people trying to
contribute something but actually it is much easier to do so if you just tell
them to go away.

Robert

-- 
Robert Schiele                  Tel.: +49-621-181-2214
Dipl.-Wirtsch.informatiker      mailto:[EMAIL PROTECTED]

"Quidquid latine dictum sit, altum sonatur."

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