On Monday 13 November 2006 20:59, Johannes Meixner wrote:
> Hello,

> On Nov 12 22:12 Keith Goggin wrote (shortened):
> > When installing 10.2 B2 (X86 DVD) I found my Epson Stylus CX5300 printer
> > was not properly configured. On subsequent YAST Hardware configuration it
> > worked OK, however I was unable to configure the scanner by this method.
> > "epson no scanner recognised by this driver"
>
> This model is not supported by the "epson" driver.
> Select your model more carefully in the YaST scanner setup dialog.

You surely don't mean that literally. Perhaps you are alluding to the 
possibility that the CX-5300 and the CX-5400 are identical, the latter being 
the American model and the former being the 'rest of the world model'? If so 
I have already tried that but to no avail.
  
> The problem which is most often reported by users regarding scanner
> setup is when a driver was set up but then no scanner was recognized
> by this driver (the driver actually runs but the running driver
> fails to recognize the scanner).

Yes I have no doubt you are right.

> I enhanced the YaST scanner config help text regarding this issue:

This is not essentially a documentation issue it's a hardware support issue. 
The scanner works under SUSE10.0 but not later yet it is recognised correctly 
by lsusb see below.

[EMAIL PROTECTED]:~> lsusb
Bus 003 Device 003: ID 04b8:0808 Seiko Epson Corp.
Bus 003 Device 001: ID 0000:0000
Bus 003 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
[EMAIL PROTECTED]:~>

Yast > Hardware > Scanner Configuration reports:-
EPSON USB MFP USB scanner (vendor=0x04b8 [EPSON], product=0x0808 [USB MFP]) at 
libusb:03:03

</usr/share/doc/packages/sane/sane-backends/sane-backends.html> lists
Backend: epson (0.2.42) support for the
CX-5400  USB  0x04b8/0x0808  as Good.

I'm aware that it's too late for 10.2 but please don't dismiss this as a user 
configuration error it's not!

If it's a SANE issue how do you explain the fact that the scanner works under 
Kooka in SUSE10.0?

> -------------------------------------------------------------------
> If a driver is set up but no scanner is recognized by the driver,
> possible reasons are:
> The scanner is not connected or switched off,
> the driver is not the right one for the particular model
> (even small differences in model names or internal differences in
> the same model series may require different drivers),
> there are low-level (kernel related) device communication problems
> (e.g. a low-level USB problem or a low-level SCSI problem).
> -------------------------------------------------------------------
>
> For background information and regarding
> "Trouble-Shooting (Debugging)" see
> http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2

If I'm not mistaken there is no reference here to anything more recent than 
SUSE_LINUX_9.3.
>
> Kind Regards
> Johannes Meixner
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