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Peter Flodin wrote:
> I am a little confused with one regard of the openSUSE project and the
> goal of making SUSE Linux the most widely used Linux. And something
> that I believe will need to be changed in the near future to achieve
> that goal.
> It has become quite clear that the openSUSE project is not really a
> user project, and in its current form is a developer only project.

Err... define "user project" and "developer only project".

Keep in mind what the current state of the openSUSE project is: it has just 
begun, and there's still
a lot to do, both on the SUSE/Novell side as on ours (the community).

> Just look at the example of normal users asking for help on this
> supposedly general openSUSE mailing list and told to go to a
> non-opensuse place because this is a development list.

This hasn't been properly communicated. AFAICT, this is *not* supposed to be 
yet another user help
mailing-list. There's already suse-linux-e.

Making this a "user" mailing-list would kill openSUSE, it's already drowned 
with such e-mails as of now.
"Developers" (i.e. packagers, committers, active community members, ...) also 
need a mailing-list to
communicate their ideas, what they've always been missing, etc... with people 
from SUSE/Novell.

Believe me, we packagers know that distribution since quite some time, and 
we're the ones working
hard in our free time to provide end-users with tons of packages to make their 
life easier. We do
have a lot to say, propose and discuss with the people working on SUSE Linux.
So please, bare us some space to do that.
Of course, anyone can join in, this is a community initiative after all ;P

We should probably move to a dedicated mailing-list.

But I really don't see the point of making yet another mailing list for helping 
end-users with their
installation or hardware issues on SUSE Linux.

> This now also confuses the aim of the openSUSE wiki (my main
> contributional input to this project so far), who is it aimed at? The
> end-user or the openSUSE developer/contributor?

Everyone.

> If I want to write SUSE end-user wiki should I go to:
> http://wiki.novell.com/index.php/Cool_Solutions_Wiki_Main_Page ?
> or perhaps submit articles to
> http://www.novell.com/coolsolutions/ (and even earn points).
> 
> I would like openSUSE be a distro with a user community to rival
> anybody and here is what I believe openSUSE should do:
> 1. Rename SUSE Linux OSS to openSUSE Linux - you can't build a user
> community if you have nothing to build it around.

It's exactly the same thing, just a different name.

> 2. OpenSUSE.org has to be a full self contained entity with a
> "everyone is Welcome here" attitutude. This therefore requires web
> forums for support. Mailing lists and news readers are not good enough

IMHO web forums suck really, really bad. And there are already some SUSE web 
forums.

I think it's much better to embrace and extend what already exists in the 
community instead of
starting everything from scratch.

> for newbies. There is no choice. If you don't like web forums, get
> over it or don't go there, the mailing lists should be untouched.
> Otherwise can someone explain how the openSUSE project actually
> intends to reach one of its stated goals, it just won't happen by
> accident...

Yes, the answer is pretty simple: TIME.

The project has just been started, everyone at SUSE/Novell is working hard to 
fix the bugs we've
submitted and to finish the 10.0 release.
- - the bugzilla is there and works great
- - the betas and RCs are there
- - the wiki is there, anyone can contribute
- - some spin-off distribution(s) have started already (SUPER)
- - SUSE Linux (OSS) is available for download from day 1 of its release 
(actually from day -30 ;)),
unlike what SUSE previously did (1 month after releasing the boxed set)
- - anyone on this mailing-list can make propositions, state her ideas, discuss 
with other members of
the SUSE community and with people from Novell working on the distribution and 
the openSUSE project

Many things are just not there *yet*, it's that simple.
Putting up an initiative like this doesn't happen in 4 weeks' time.
And if you get the feeling that there isn't much happening at the moment, 
you're right, but it's
because 10.0 has to be finished and everyone at SUSE is busy doing so.

cheers
- --
  -o) Pascal Bleser     http://linux01.gwdg.de/~pbleser/
  /\\ <[EMAIL PROTECTED]>       <[EMAIL PROTECTED]>
 _\_v The more things change, the more they stay insane.
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