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jdd wrote:
> harryc wrote:
> 
>> Here's my perception of what your idea might look like
> 
> no, it's absolutely not that. sorry to have been misunderstood.
> 
> we, at opensuse.org, are often asked by users where can they
> ask questions.
> we redirect them to the communicate page. As was said today,
> this page is a mess...

Yes, unfortunately it is. But we're working our way slowly through the 
community and I'm sure we'll
be able to come up with something better structured and easier to understand in 
some weeks' or
months' time.

> It was seen that the actual mailing lists could not support
> all the burden, like the one seen on others distributions
> sites. You see yourself that your own forum was overloaded.
> so the first idea was to create our own one. not every body
> (mostly on the experienced side) like the phpBB like forum,
> so the discussion.

Yes but we don't need to discuss it further, we need web forums.

> but, discussing, ideas come :-)
> and so we looked at the already existing forums. The problem
> is that we have no real contact with them, not beeing users
> we not even know who are the users and the admins.
> here my think that the main problem is there. we must know
> better each others.

Exactly, that is a big issue.
The admins and at least part of the moderators of all those (open)SUSE forums 
must be at least on
this list, as it is the central communication channel for everything around the 
openSUSE community.

Yes, I really mean "must". We need to have at least one communication channel 
where everyone who's
active in the community can be contacted, asked for opinion, asked for advice.
If it ends up in being too high-traffic, we can still think about solutions 
(and it would be a sign
that we are a very active and healthy community indeed).

What we are actually doing right now is to put the pieces together.
SUSE has a community since quite some time but the problem is that because SUSE 
was rather closed
and/or private to parts of the community (at least, nothing comparable to what 
is happening right
now), most parts of that community didn't have a binding link between them.
IMO, that link is this list.

This email really made me realize that what we're lacking at the moment is not 
web forums or an open
build service. Right now, we need to get everyone involved and push into the 
same direction (more or
less, at least). IMHO we really need to have a single communication channel for 
everything around
community (i.e. this mailing-list).
Everyone who is actively involved in the openSUSE community should be 
subscribed here.
It is highly beneficial to everyone, also because we need to know ourselves 
better, know what people
are doing, what exists, what's lacking, etc...

IMO the various aspects and channels of the community are:
- - mailing-lists
- - web forums
- - IRC (#opensuse and #suse on freenode)
- - bugzilla
- - community packagers (packman, suser-*, ulb, ...) and hosting (Eberhard, 
others)
- - the opensuse wiki + some other community wikis and "unofficial" sites (how 
they call themselves)
- - Novell's staff involved into Linux (openSUSE staff, SUSE staff, Ximian, 
......)
- - planetsuse.org

Now, not everyone should be subscribed on this list, but at least some people 
from every "part" of
the community, as cited above.

> Forum moderators can greatly benefit from power users
> knowledge and opensuse staff (both Novell and community
> members) can benefit from the forums moderators knowledge.

Exactly. Forum moderators benefit from direct contact with Novell/SUSE staff, 
packagers
(community+SUSE), as well as some other folks who are very active in the SUSE 
community since years.

On the other hand, the others can also benefit from web forum moderators 
because you guys (and IRC)
are the most exposed to beginners, and your experience and feedback is most 
valuable.

> so my proposal to share these knowledge, learn from each
> others, learn also to trust each others. This mean some time
> spend discussing here or on a similar list, closed one (or
> of limited subject). for that we needs to meet each others.

Yes, exactly.

> I was really very surprised to see that nor you nor Damian
> was subscribers of the present list, for now the central
> opensuse point. We had some difficulties (small but real) to
> contact you.
> this should no more happen.

Indeed, that _must_ not happen. Now we have the chance, at last, to really 
build up a community and
that also means that we have to talk to each other, be in contact.
At least that's my understanding of it. Maybe I'm wrong, maybe it's just me, 
but well... that's how
other similar communities work (KDE, GNOME, Fedora, Debian, ...) ;)

Now, it's really a pity that so many active people in the community are not 
subscribed here, not
reading this, not giving their feedback...

The initial kickoff had to come from Novell+SUSE, but now it's starting to be 
up to us, the
community, to make things happen. We can't always say "Novell has to do this, 
has to do that", we
have to get our act together.
Novell/SUSE is putting more and more into our own hands, and it's up to us to 
work together,
organize ourselfs as a real, linked community and just do it, not always sit 
and wait.
IMO it's on this list that it has to happen.

cheers
- --
  -o) Pascal Bleser     http://linux01.gwdg.de/~pbleser/
  /\\ <[EMAIL PROTECTED]>       <[EMAIL PROTECTED]>
 _\_v The more things change, the more they stay insane.
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