So what?
Yes, they demand it, no, we CANNOT deliver that right now. Full stop.

So what?  You try telling that to some new user who's interested in
this Linux thing... Saying "it's not legal to include on the SUSE DVD"
is a perfectly legitamate answer.  What I have a MAJOR issue with is
that there are NO LEGAL avenues or alternatives.  To get that much
demanded multimedia playback the user has the choice of.... a 3rd
party repository that is clearly at the minimum a grey area in terms
of legality in most parts of the world.

I'm not saying that SUSE is at fault here... I know the whole issue...
I understand it... and I hate it.


Ubuntu users can use (unofficial!) Debian packages - so can SUSE users
with Pakman.

BUT.... Ubuntu provides an easy way for users to add in those extras.
SUSE does not.  I know there are good reasons (as thrashed to death
here).  Imagine youreslef a new user... one who can't wade through the
misery that is the openSUSE wiki.  You want to play that video that
Uncle Bob emailed you.  You cannot... unless you stumble on the handy
addon that started this thread :-P


> I am fully aware of the legal implications... but as an end user I
> find it unacceptable that the solution is to not have a solution.

Windows doesn't have one. Users accept this, and install XVid, DivX,
Vorbis, etc. themselves.
Why isn't this accepted in the Linux world?!?

You're missing the point.  Windows users do have a solution.  They
have easy to find and single click install applications.  You take
your average computer user and you tell them.. Go install PowerDVD (or
whatever) in Windows.  They can because it takes very little technical
knowledge... and they have a fully legitamate solution available in
the form of a bit of software they can purchase and download. They
want to do the same in SUSE... and I have to take them to the back
room (figuratively speaking) and tell them that there is no legal way
to do it... but if they go over here... add a repository (following
cryptic info on the openSUSE Wiki)... at this point their eyes glaze
over...

Tell me... what's the difference between telling people how to add the
repositories on the openSUSE Wiki, and doing the Ubuntu thing and
including them (disabled) in the packagemanager of choice?

Anyway, I'm not trying to slag on SUSE... just voicing the frustration
I face every day when people I'm trying to help migrate to SUSE are
grousing at me about Linux etc etc.  It's not accepting that they have
to download drivers and apps separately.... it's the fact that there
is so often no legal solution... and what solution there is, is
complex convoluted and obsfucated.

You now, as I think of it, maybe the reason thsi isn't accepted in teh
Linux world is that when someone gets the SUSE distro, they get what
appears to be a complete solution.  They get all the apps.. they get
Openoffice, The Gimp, GAIM, Kopete, video players, browsers...
everything.. except the bit the really want... the elusive multimedia.
Maybe this is why the new users get cranky... I don't know.  I do
know I hate being on the front lines and facing them some days....


Yes, there might be support for some codecs in the future, yes, we do
know about everyone wanting this to work on a basic system, yes, we do
work on it, no, it won't come fast.

I know... :-)

As much as I detest Real Player.... what about the announcement that
they are licensing the Windows media codecs including WMV... like they
did with MP3.  While I will continue to use Guru and Packman
solutions... the Real Media way would probably work fine for the new
users.

C.
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