> I ordered my 10.2 boxed set yesterday, with 2nd day air - but if they take a
> friggin week to ship it, I've just wasted my money. Hopefully the message
> quoted above is just boilerplate passed along by some well meaning drone - if
> not, I'll be rather disappointed in Novell's ability to plan and execute.

I recall when I ordered SuSE 10.0 last year about this time (end of November). 
The retail product wasn't ready for shipment contrary to Novell emailing I had 
recieved. What I got for my "early" order was a pen in the mail, whoop de doo!  
I don't recall when I got the actual product via DR, but it was a very long 
long time...  As to the second day air (or even next day order), it won't ship 
until it is available to ship and then you will get the priority shipment that 
you paid for....  After that experience, I have not bought the retail product 
nor have I missed not buying it as there is really nothing in the box that 
really justifies buying it; any extras that might be in the box you can find 
elsewhere for the downloading.  Documentation is almost non-existent, not the 
days of old when there were 4 manuals that were over 2 1/2 inches in total 
thickness.   

But in openSuSE's defense, this is a community distribution, with very short 
lead times to release (openSuSE went from RC5 to Gold in a single weekend and 
then hit the mirrors the following Thursday. Release to Manufacturing, docs and 
box taking a month or two is not unreasonable and one should expect to wait.  
As an example, Windows Vista, 5 years in the making (no 6 month release cycle 
here), went Gold/RTM in November and we won't see it in retail early this 
coming year.  And we know when a product is released to manufacturing from 
Microsoft, it is hardly a release candidate, usually buggy as ... with patches 
and service packs are not far behind. The first Service Pack for Windows XP was 
around 330 "fixes" and Microsoft has deliberiately held up the XP Service Pack 
3, probably to assure upgrade compatibility with XP.

Clint 

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