Randall R Schulz a écrit :
Once you buy software, you should not be expected to also buy training
in the use of that software.
when you buy a car, you may have a licence, and this mean
you may have learned to drive it
computers are particular things, because they can do simple
things AND difficult things.
say you buy a smart little laptop to be able to surf the net
and listen some mp3's.
any pre-installed computer, either OS, can do this. most
windows users never do other thing
now imagine a friend say "why don't you use Linux! you could
host your own server, mail agent, edit photos for free...".
But did he say: "you have to learn how to do this".
in the usual life, free things are easy to manage, so a
people paying a lot of bucks for photoshop can accept
learning it, but people don't paying anithing for GIMP want
to use it at once...
Basically, inscrutable software and hardware does not call for a
coaching service for end users, it calls for redesign of the products
to make them more usable.
not true. redesign is often a good idea and make life
easier, but learning how things show work is invaluable.
msword is a not so bad product, but the way most users use
it is a nightmare :-( same for OOO.
my idea is:
* anybody can use a computer, these beasts are NOT only for
geeks
* this need some perspiration...
as anything in life :-)
jdd
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