EXTREMELY well stated, Kevin...

On Sun, 2007-01-14 at 21:49 +0000, Kevin Donnelly wrote:
> On Sunday 14 January 2007 15:15, Jan Elders wrote:XTRE
> > I think HG made a valid point.
> > Look at the various threads in this list from newbies who are desparate and
> > lost how to get for instance their DVD working.
> > Yes, for you (and me) it is quite simple because we know what actions we
> > must take in advance to gets things working ( see analogy with the car),
> > but have you forgotten the first time when you (probably) also had to
> > search and inquire before you had things going ?
> 
> I think one of the problems is that many new users come along and expect to 
> be 
> told exactly what to do in their specific situation to solve whatever problem 
> they're having.  "If Linux is as good as Windows, it must be able to do this 
> - I haven't done much googling or reading, but I think you should tell me the 
> answer right now."  The response may come across as arrogant, but that is 
> because the original request may have been a bit arrogant - how many posts 
> have there been on this list about codecs (which is why the DVD may not be 
> working - see (4) below) over the last 6 months?  It might be polite to read 
> some of them before asking again.
> 
> New users, please remember:
> 
> (1) You spent a lot of time learning about Microsoft Windows (and swearing at 
> it, and reinstalling drivers, and sanitising it, and ...) - you have to 
> expect to invest some time in experimentation, finding out what YaST can do, 
> etc.
> 
> (2) Why?, you might say.  Because you are interested in Linux for a purpose - 
> namely, to redress some of the perceived problems with Microsoft Windows.  
> Linux is not a "Windows + better security + no-cost software" - it's a lot 
> more than that, and it is also a community.  Step outside the proprietary box 
> you are used to - you may find the first steps disconcerting, but freedom 
> opens up better vistas than Vista.
> 
> (3) If you think info is too hard to find, do your bit for others coming 
> after 
> you, and write a page on the wiki to document dealing with specific problems 
> (of course, if people don't read it - cf (1) above - you may be giving 
> "arrogant" answers yourself in a few months ...).
> 
> (4) If you are annoyed with multimedia problems, don't complain here, and 
> don't slag off the distro and/or Linux, baecause that is not where the 
> problem lies.  Instead, write to the manufacturers of every piece of media  
> equipment you bought or own, and ask them to provide the option to use open 
> formats.  Write to your legislators asking them to outlaw consumer lock-in 
> via closed formats.  This will take too much of your valuable time, you say?  
> Not as much time as people have put in trying to create open formats and work 
> around closed ones, with users still complaining because the world is as it 
> is, and not how they want it to be.  
> 
> (5) The first responsibility for free software users is to accept 
> responsibility - if proprietary formats are stopping you doing what you  
> want, stop using them, make a big fuss about it, try to persuade others not 
> to use them, buy only equipment that allows open formats as well (even if it 
> costs another $10, and you have to wait a week for it to be delivered), etc.  
> Big companies like to peddle the myth that the computer user is a consumer, 
> and go on to make an artificial distinction between the users/consumers and 
> themselves, the "producers" or "content providers".  Proprietary formats are 
> a prime tool in this - if you see no problem with them, you will probably 
> have difficulty ever adjusting to a non-proprietary world.
> 
> On Sunday 14 January 2007 18:22, Stevens wrote:
> > And therein lies the problem: the "look down your nose" attitude of most
> > Linux nerds about the development of user-friendly tools and GUIs. There
> > are vast numbers of computer owners out there who use M$ because it works
> > for them without requiring much in the way of computer skills and until
> > such time that a Linux distro comes along that offers the same ease of
> > use, Linux will stay in the background.
> 
> My dear man/boy/girl/woman - there are millions of people using Linux 
> "because 
> it works for them".  Do you think they are all having delusional fantasies?  
> No-one is suggesting that you must pass the Eight Levels of Geekiness to be 
> allowed to lay your hands on the One True OS - that is your interpretation of 
> the need to experiment a bit rather than pressing "OK" (see (1) above).  
> 
> The reason why you may need to experiment a bit (choose a different app, a 
> different configuration, etc) is because Linux allows you to do a huge number 
> of things that you are not allowed to do in proprietary systems, or which 
> would be very expensive there.  It's a bit like being in a car rather than on 
> a train - you can see all that nice countryside from a train, but you can't 
> go there ....
> 
> -- 
> Pob hwyl / Best wishes
> 
> Kevin Donnelly
> 
> www.kyfieithu.co.uk - KDE yn Gymraeg
> www.eurfa.org.uk - Geiriadur rhydd i'r Gymraeg
> www.rhedadur.org.uk - Rhedeg berfau Cymraeg
> www.cymrux.org.uk - Linux Cymraeg ar un CD

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