Hello,

On Jul 30 20:07 Art Fore wrote (shortened):
> > A few months ago, I used my HP Scanjet 5300C on Suse 10.2 with no
> > problems. Now, it is a hit or miss process, mostly miss.

What did you do in between?

 
> > I go to Yast, Hardware, Scanner, the scanner was listed using the
> > avision driver. I do a test, the test passes.

Does it pass the test also several times?


> > Go to OpenOffice Draw, Insert picture, from scanner,then select scanner.
> > No scanner shows up.
> > 
> > Go to Kooka, it also does not find the scanner. Try Xsane, takes about
> > 10 minutes to get open, but also cannot find the scanner.

Does it work as root but not as normal user?
If yes, it is perhaps only a permission problem?


> > Kooka did work one time after going to yast and running a test on the
> > scanner, but then no more. 

This doesn't look like a permission problem.


> > Nothing shows up in the system log other than where yast installed it
> > when I edited the scanner setup with no changes.

See "Trouble-Shooting (Debugging)" at
http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2


> > Apparently, one of the upgrades changed something the scanning system
> > does not like.

What exactly is "one of the upgrades"?


> > System is 64-bit AMD athlon 3200+ with 2 gig of ram.
...
> Tried this again tonight, did get something different. Kooka found
> scanner, but prescan did not work. Xsane comes up with an error that
> HewlettPackard:Scanjet5300.drc is not a device-rc-file!!!

All the above looks strange.

In particular when stuff sometimes works and sometimes fails
it is likely a hardware-related problem. Not necessarily broken
hardware but perhaps a low-level software problem e.g. kernel,
USB system or SCSI system, whatever other low-level software
which might be triggered by unstable working hardware.
See for example "USB Cable Connection and Additional USB Hubs" at
http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2


Kind Regards
Johannes Meixner
-- 
SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany
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