-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
The Sunday 2007-08-12 at 08:42 +0200, Chema wrote:
> Ok,Ok...I really understand but seems that nobody things about the 10
> days somebody lost to try solved the problem with acroread.In this case
> the information was the same,more or less,but I suppose one bug go to
> correct people (the last) and one goes to... (my bug)
> Regards
True.
It also means your report wasn't evaluated in time. If the people having
to read bugzilla had acted faster, the second report wouldn't have been
reported. Also, the second reporter should have read the already existing
reports and add to yours instead of opening a new one.
Both reports tells the same history in very similar words, so the
assumption that the one with more details got through is not correct in
this case.
The report that got through was made by a Novell employee, and his was
marked "critical" against the gnome platform (yours simply Normal-other)
so his was evaluated first. Or, being made by an insider he knew which
door to bang or phone to :-p
It may all be very nice an correct, but it means a waste of time, and an
understandable disappointment for reporters.
But you are also at fault, as the same bug was reported earlier, by
another Novell employee, and marked duplicate too :-p
Three different reports before somebody took notice. Mmmmm...
- --
Cheers,
Carlos E. R.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.5 (GNU/Linux)
Comment: Made with pgp4pine 1.76
iD8DBQFGvu43tTMYHG2NR9URAo+5AJ9+rVWLxkp45KEJEFJfrrZWYCQiSQCdEDG3
zYQY1hu9XOtkQ1CsUmuOB74=
=EGT5
-----END PGP SIGNATURE-----
--
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
