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The Sunday 2007-09-23 at 20:48 +0100, Thomas Hertweck wrote:
> Carlos E. R. wrote:
> > I have a nuisance in Thunderbird.
> >
> > When I try to send an email via my provider smtp server, it discovers it
> > needs a password and asks for my master password. I type it, but by this
> > time the smtp session timed out in the server (I guess) and fails.
>
> It can't be a timeout unless you need a very long time to enter your
> master password. If you didn't store your SMTP password, then you would
> have to enter it (instead of your TB master password) each time you want
> to send emails, and the provider must allow for some time to do so.
>
> > I try again, and this time Th. asks for my smtp password and whether I
> > want to keep it. Why? He already knows that! This is a nuisance, because
> > I use random passwords difficult to remember and have look it up.
>
> The reason for this is most likely that your provider had a database
> problem and the password was rejected (I experienced it with my provider
> as well, but rarely). In this case, TB asks you for a new SMTP password
> since it came to the conclusion that the stored one was wrong - from
> TB's point of view, it does not make sense to ask you for the master
> password again or to offer a "retry" button under these circumstances.
You could be right.
Unfortunately, thunderbird doesn't write logs. Well, I saw an error
console this night, but there was nothing there.
> As a workaround, press the "Cancel" button when TB asks for the SMTP
> password (there might some other windows popping up, just "Cancel" all
> these windows). Once the windows are gone, try to connect again ("Get
> Mail") and at that time, TB will remember your stored password. If the
> problem at the provider's end was only temporarily, it should now work.
Might work. I'll try to remember that next time I use thunderbird ;-)
- --
Cheers,
Carlos E. R.
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