Hi Milton,

can you please provide some more details (harware specs) of the clients 
you're using?
Please disable the splashscreen inside the hardwaretype and boot again. 
On wich point does the client stop exactly? A foto would be nice.

Regards, Jörn

Am 20.10.2016 um 22:27 schrieb Milton Regalado:
> Hello,
>
>
>
> I have a small deployment of 20 thin clients using a Pales virtual
> appliance. Usually, almost all thin clients run smoothly and without any
> problem, however, occasionally some thin clients freeze during the
> booting process at different points of it. Sometimes they freeze at the
> splash screen, other times the users are able to login but once inside
> the thin client it gets frozen.
>
>
>
> I’ve tried different things but none of them has solved this problem.
> Since the manipulation of different settings in the OTC Manager to
> change network cards and memory modules on the computers, but without
> positive results.
>
>
>
> Does anyone can help me to solve this please?
>
>
>
> Thanks & Regards.
>
>
>
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>
>
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