Hi Gert, schrieb Gert Doering: > Hi, > > On Sun, Jun 30, 2013 at 08:00:39PM +0200, Max Muster wrote: >> please forgive me if I'm wrong, but there seems quite "little activity" >> on bug tracking page from the developers. >> E.g. one month ago I opened a bug report for a (suspected) bug present >> in file checking (bug #299) which is still "new" and even not commented. >> >> I don't want to be rude, but I think this is somewhat discouraging for >> someone trying to give some feedback. >> >> Even if in you opinion a ticket is a complete waste of (your) time, it >> would be kind to react and point out your point of view. > > David has answered a similar mail a few weeks on this very list - we're > sorry that we're all humans and only have 24hrs a day to balance life, > work, family, and open source work.
it was not my intention to insult you or any of the developers or ask to work more than 24 hours a day ;-). > > OpenVPN has improved quite a lot in the past three years, and we *do* > have a fairly active developer group these days, but we still have much > work on our roadmaps, too many open tickets, and not enough time to do > all of it. I highly appreciate your work. But I would also like to take some of your precious time to see it from the "outsider" of the active developer group: You finally figured out why something went wrong and it seems it was not "your fault" but you identified a bug in the application. So you take a look on the site and see: "If you find a bug in this release, please file a bug report to our Trac bug tracker." So you do as you are asked and then you are "nervously waiting": Did you write something stupid? Did you really find a bug? > We do appreciate bug reports, and we're sorry that we're slow in working > on them (and they *do* get handled faster if there's a patch in 'em, but > even that does not always ensure quick handling, if everybody is too > busy to take a closer look and ACK the change). What I _wanted_ to express is that from my "external" point of view (how to tell without making someone angry again, what is just the opposite of my request ?) there seems to be some sort of a "lack of attention on input from outside this list". So maybe it would be a simple idea to think of a switch in "bug handling". Why not simply use this list as "#1 input" for bug reports. Once again, sorry if I took the wrong words for my request, I really wanted to do some "constructive criticism". > > gert > > > > ------------------------------------------------------------------------------ > This SF.net email is sponsored by Windows: > > Build for Windows Store. > > http://p.sf.net/sfu/windows-dev2dev > > > > _______________________________________________ > Openvpn-devel mailing list > Openvpn-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/openvpn-devel >
