Hi

On Wed, Jul 1, 2020 at 11:21 AM Marco De Vitis <starl...@mdv.eu> wrote:
>
> Hi,
> I use OpenVPN client 2.4.9 on Windows 10 (v2004), and I have issues with the 
> Network Location Awareness (NLA) Windows service.
>
> The issue is essentially described here, even though it dates back to Windows 
> 7: 
> https://docs.microsoft.com/it-it/archive/blogs/the_microsoft_excel_support_team_blog/office-2013-reports-no-internet-connectivity-with-vpn-connection
>
> My symptoms are the same: when I connect to my company VPN using OpenVPN, 
> soon or later (maybe after minutes, maybe hours) the NLA service decides that 
> no internet access is available, I get the "no internet access" tray icon, 
> and some applications do not work as they should, notably Spotify and Office 
> 365 in my case. Nevertheless, all other applications work fine and I can 
> successfully access the web and my company LAN. But those apps refusing to 
> connect are very annoying.

This is surprising as the routing table shows you are not using
redirect-gateway and, except for some server side internal networks
and one or two external addresses, all targets are routed in clear via
the LAN gateway.

>
> This is the "ipconfig /all" output when connected to the VPN:
>
> Configurazione IP di Windows
>
>    Nome host . . . . . . . . . . . . . . : <pcname>
>    Suffisso DNS primario . . . . . . . . : <companyname>.local
>    Tipo nodo . . . . . . . . . . . . . . : Ibrido
>    Routing IP abilitato. . . . . . . . . : No
>    Proxy WINS abilitato . . . . . . . .  : No
>    Elenco di ricerca suffissi DNS. . . . : <companyname>
>
> Scheda Ethernet Ethernet:
>
>    Stato supporto. . . . . . . . . . . . : Supporto disconnesso
>    Suffisso DNS specifico per connessione:
>    Descrizione . . . . . . . . . . . . . : Realtek PCIe GbE Family Controller
>    Indirizzo fisico. . . . . . . . . . . : 3C-2C-30-E6-30-91
>    DHCP abilitato. . . . . . . . . . . . : Sì
>    Configurazione automatica abilitata   : Sì
>
> Scheda sconosciuta OpenVPN:
>
>    Suffisso DNS specifico per connessione: <companyname>
>    Descrizione . . . . . . . . . . . . . : TAP-Windows Adapter V9
>    Indirizzo fisico. . . . . . . . . . . : 00-FF-98-72-CE-0F
>    DHCP abilitato. . . . . . . . . . . . : Sì
>    Configurazione automatica abilitata   : Sì
>    Indirizzo IPv6 locale rispetto al collegamento . : 
> fe80::94e8:b4ce:f66f:19ab%20(Preferenziale)
>    Indirizzo IPv4. . . . . . . . . . . . : 172.28.254.241(Preferenziale)
>    Subnet mask . . . . . . . . . . . . . : 255.255.255.0
>    Lease ottenuto. . . . . . . . . . . . : mercoledì 1 luglio 2020 13:07:27
>    Scadenza lease . . . . . . . . . . .  : giovedì 1 luglio 2021 13:07:26
>    Gateway predefinito . . . . . . . . . :
>    Server DHCP . . . . . . . . . . . . . : 172.28.254.254
>    IAID DHCPv6 . . . . . . . . . . . : 268500888
>    DUID Client DHCPv6. . . . . . . . : 
> 00-01-00-01-24-FE-F3-1A-3C-2C-30-E6-30-91
>    Server DNS . . . . . . . . . . . . .  : 172.28.254.1

That is the DNS server set on the TAP interface by the VPN.  Check
whether it's capable of resolving external addresses. Probably what
you see is due to inconsistent DNS resolution.

I can't say why it works for a while and only some services are
affected, but it could happen if 172.28.254.1 gives bogus results for
some domains. In particular, see whether "nslookup dns.msftncsi.com
172.28.254.1" resolves to 131.107.255.255 although that may not be
conclusive.

> And here it the output of "route print":
>
> ===========================================================================
> Elenco interfacce
>  16...3c 2c 30 e6 30 91 ......Realtek PCIe GbE Family Controller
>  20...00 ff 98 72 ce 0f ......TAP-Windows Adapter V9
>   4...4a 5f 99 1a 44 c7 ......Microsoft Wi-Fi Direct Virtual Adapter
>  21...5a 5f 99 1a 44 c7 ......Microsoft Wi-Fi Direct Virtual Adapter #2
>  17...48 5f 99 1a 44 c7 ......Qualcomm QCA9377 802.11ac Wireless Adapter
>   1...........................Software Loopback Interface 1
>  61...00 15 5d 9c 2e 02 ......Hyper-V Virtual Ethernet Adapter
> ===========================================================================
>
> IPv4 Tabella route
> ===========================================================================
> Route attive:
>      Indirizzo rete             Mask          Gateway     Interfaccia Metrica
>           0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.27     35
>         10.3.64.0    255.255.192.0     172.28.254.1   172.28.254.241    259
>         10.3.66.0    255.255.255.0     172.28.254.1   172.28.254.241    259
>         10.3.67.0    255.255.255.0     172.28.254.1   172.28.254.241    259
>         10.3.68.0    255.255.252.0     172.28.254.1   172.28.254.241    259
>         10.3.72.0  255.255.255.128     172.28.254.1   172.28.254.241    259
>      90.84.191.96  255.255.255.255     172.28.254.1   172.28.254.241    259
>
>         127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
>         127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
>   127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
>   131.176.235.153  255.255.255.255     172.28.254.1   172.28.254.241    259
>      172.28.254.0    255.255.255.0         On-link    172.28.254.241    259
>    172.28.254.241  255.255.255.255         On-link    172.28.254.241    259
>    172.28.254.255  255.255.255.255         On-link    172.28.254.241    259
>        172.30.0.0      255.255.0.0     172.28.254.1   172.28.254.241    259
>        172.31.0.0      255.255.0.0     172.28.254.1   172.28.254.241    259
>       192.168.1.0    255.255.255.0         On-link      192.168.1.27    291
>      192.168.1.27  255.255.255.255         On-link      192.168.1.27    291
>     192.168.1.255  255.255.255.255         On-link      192.168.1.27    291
>     192.168.112.0    255.255.240.0         On-link     192.168.112.1   5256
>     192.168.112.1  255.255.255.255         On-link     192.168.112.1   5256
>   192.168.127.255  255.255.255.255         On-link     192.168.112.1   5256
>     192.168.151.0    255.255.255.0     172.28.254.1   172.28.254.241    259
>     192.168.250.0    255.255.255.0     172.28.254.1   172.28.254.241    259
>         224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
>         224.0.0.0        240.0.0.0         On-link      192.168.1.27    291
>         224.0.0.0        240.0.0.0         On-link     192.168.112.1   5256
>         224.0.0.0        240.0.0.0         On-link    172.28.254.241    259
>   255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
>   255.255.255.255  255.255.255.255         On-link      192.168.1.27    291
>   255.255.255.255  255.255.255.255         On-link     192.168.112.1   5256
>   255.255.255.255  255.255.255.255         On-link    172.28.254.241    259
> ===========================================================================

Only two public IPs are redirected via VPN and neither should impact
NLA or any of the services like spotify you mentioned.

Selva


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