Hi Pregati,

Can you please expand on what you mean with the following?

- "not displaying table regarding the accounting sessions"
- "but the detailed view does not align with the expected data"

A screenshot of what you see accompanied with a description of what you're
expecting would help.

Best regards
Federico Capoano


On Tue, 3 Sept 2024 at 08:44, Pragati Dumre <[email protected]>
wrote:

> Hi,
> I hope this message finds you well.
>
> I am writing to bring to your attention an issue we are experiencing with
> the OpenWISP interface related to accounting sessions.
>
> We have observed that while OpenWISP GUI is correctly showing the number
> of accounting sessions (e.g., 2 accounting sessions), the detailed
> information about these sessions is not being displayed in the
> corresponding table. Specifically:
>
>    - *Accounting sessions* are being correctly stored in the database.
>    - The GUI indicates the presence of accounting sessions.
>    - But not displaying table regarding the accounting sessions.
>
> Could you please assist in diagnosing the issue? We are unsure whether
> this is a problem with data synchronization, display settings, or a
> potential configuration mismatch.
>
> For your reference, the data is correctly inserted into the database, and
> the GUI reflects the number of sessions, but the detailed view does not
> align with the expected data.
>
> Your guidance on resolving this discrepancy would be greatly appreciated.
>
> Thank you for your assistance.
>
> Best Regards,
>
> Pragati Dumre
>
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