Double check that the device has a management IP set.
If it doesn't have a management IP set, please read this documentation
section carefully:
https://openwisp.io/docs/dev/user/vpn.html

I hope this helps.
Federico

On Wed, 20 Nov 2024 at 09:26, Sailaja Ungati <[email protected]>
wrote:

> I am trying to register devices in openwisp server.Device is getting
> registered successfully and health status is coming 'OK' but after some
> seconds, the device health status is showing 'CRITICAL' (device is not
> reachable). At this point i am able to ping the device but health status is
> CRITICAL.
>
> Please suggest some solutions.
>
> Thank you in advance
>
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