Most probably the monitoring worker is not running properly, check the logs
in /opt/openwisp2/log, there should be something like
celery-monitoring.log, check if it's processing any task.
Restart the worker if you're in doubt.

Best regards
Federico Capoano

On Sun, 29 Jun 2025 at 14:05, Logunath K <[email protected]> wrote:

> Dear Team,
>
> I have successfully registered over 100 routers in the OpenWISP2
> application. However, I am encountering an issue where the *Ping Success
> Rate charts are not appearing* for many of the routers. Interestingly, 
> *Cellular-related
> charts are displaying correctly*, which suggests that some metrics are
> being captured as expected.
>
> Could you please advise:
>
>    -
>
>    Why the Ping Success Rate charts are not showing up for several
>    routers?
>    -
>
>    Is there a possibility of a *configuration issue*, either in the chart
>    settings or in the applied monitoring profiles?
>    -
>
>    For all devices, the default *Ping and Configuration monitoring
>    settings* have been applied — do these settings need further
>    customization for the charts to render correctly?
>    -
>
>    Additionally, I have observed that for some routers, the Ping Success
>    Rate charts *only begin to appear after a delay of 48 hours or even up
>    to 7 days* following device registration. What could be causing this
>    delay?
>
> Thanks in advance.
>
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