You have to set the tolerance to 0, see:
https://openwisp.io/docs/24.11/monitoring/user/settings.html#openwisp-monitoring-metrics

That setting allows you to override the default metric configuration which
you can consult here:
https://github.com/openwisp/openwisp-monitoring/blob/1.1/openwisp_monitoring/monitoring/configuration.py#L51-L664

I linked the information related to the stable version. The default
tolerance in the dev version was increased:
https://github.com/openwisp/openwisp-monitoring/commit/d9183f5b18e2a20b4b3d0b426e634079aa49d2a0

The dev version also has email notification batching defaulting to 3 hours,
keep this in mind if you want to upgrade to the new upcoming version once
we release it, see:
https://openwisp.io/docs/dev/notifications/user/web-email-notifications.html#email-batches
https://openwisp.io/docs/dev/notifications/user/settings.html#openwisp-notifications-email-batch-interval

These new default settings are designed for busy systems with many devices
but need to be all set to zero if you want immediate alerts.

Best regards
*Federico Capoano*
OpenWISP OÜ
Kotkapoja tn 2a-10, 10615, Harju maakond, Tallinn, Estonia
VAT: EE101989729
+372 59361689
*openwisp.io* <http://openwisp.io>


On Tue, 29 Jul 2025 at 11:16, Jack <[email protected]> wrote:

> Dear Fed
> we are using openwisp to manage access point in a local network (not
> connected to internet).
> we are expecting real time notification pop-ups related to access point
> (such as device is unreachable) on the openwisp site , not using email. For
> that we have reduced run check time to 5 sec in settings.py file.
> Even after reducing run check time , we have observed that when we
> register the device on openwisp , initially pop-ups appear within 5 sec
> time but after some time these pop-up *NOTIFICATION GETS DELAYED *by 2-4
> minutes.
> For us , getting these pop-ups as soon as possible is requirement.
> How can we achieve this?
>
> Thanks & Regards
> Jack
>
> On Monday, 7 July 2025 at 20:27:18 UTC+5:30 f.capoano wrote:
>
>> Alerts have a tolerance by default to avoid getting spammed, real world
>> deployments can have frequent occasional hiccups, without tolerance this
>> generates a very high volume of emails which always ends up with users
>> ignoring or turning off emails altogether.
>>
>> In the development version we have increased the tolerance to 30 minutes
>> and have started batching email alerts every 4 hours.
>>
>> If you want immediate emails you have to reduce the tolerance to zero but
>> I don't recommend it.
>>
>> Regarding the rest, I haven't understood what your problem is, if you
>> could try to expand on it we could try to help, eg:
>>
>> - I am doing X
>> - I am expecting Y
>> - But I get Z instead
>>
>> Best regards
>> *Federico Capoano*
>> OpenWISP OÜ
>> Kotkapoja tn 2a-10, 10615, Harju maakond, Tallinn, Estonia
>> VAT: EE101989729
>> +372 59361689 <+372%205936%201689>
>> *openwisp.io* <http://openwisp.io>
>>
>>
>> On Mon, 7 Jul 2025 at 11:16, Jack <[email protected]> wrote:
>>
>>> In addition to above query:
>>> For the first time registration, I don't get the above issue but after
>>> registration when I delete the device from openwisp using python shell and
>>> re-register it on the same openwisp then configuration status becomes
>>> modified and health status becomes problem as mentioned above.
>>>
>>> Best Regards,
>>> Jack
>>> On Friday, 4 July 2025 at 18:31:28 UTC+5:30 Jack wrote:
>>>
>>>> Dear all,
>>>> When i register my access point on openwisp, the configuration status
>>>> is showing "Modified" and  after around 5 minutes openwisp gives a
>>>> notification saying that the configuration of device has not been applied
>>>> in timely manner and then health status becomes "Problem".
>>>> But if in between I changed the name of device in openwisp , the
>>>> configuration status becomes applied and health status becomes OK. But in
>>>> this case, i am getting delayed notification related to device health eg:
>>>> when I turn off the access point , openwisp gives this notification after
>>>> 5-6 minutes.
>>>>
>>>> Can anyone please explain what to do?
>>>>
>>>> Thanks & Regards
>>>> Jack
>>>>
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