So far I have had a good experience with users reporting issues via JIRA. I must admit the askbot site has not been very useful for me at this time.
Perhaps we need to highlight it more in the user guides? I know I have not done that. Regards, Mark Mark Beierl SW System Sr Principal Engineer Dell EMC | Office of the CTO mobile +1 613 314 8106<tel:1-613-314-8106> mark.bei...@dell.com<mailto:mark.bei...@dell.com> On Oct 15, 2017, at 15:19, Raymond Paik <rp...@linuxfoundation.org<mailto:rp...@linuxfoundation.org>> wrote: All, I'd like to propose having a discussion on user support in an upcoming TSC call. We have two primary channels for user support which are opnfv-user mailing list plus our Askbot site (https://ask.opnfv.org/questions/). Over the past several quarters the activity on the Askbot site in particular has gone down (see https://opnfv.biterg.io:443/goto/5f1aedc882d4c3e33a1e3bab812e353e), and I'd like to start a discussion on support channel for OPNFV users plus other tools (e.g. documentation, wiki, etc.). I'll add this as a topic for the TSC call on the 17th, but I think it'd also make sense to have follow-up discussions with anyone interested in participating following the TSC call. In the mean time, if you have any suggestions or thoughts on this topic, please feel free to chime in.... Thanks, Ray _______________________________________________ opnfv-tech-discuss mailing list opnfv-tech-discuss@lists.opnfv.org<mailto:opnfv-tech-discuss@lists.opnfv.org> https://lists.opnfv.org/mailman/listinfo/opnfv-tech-discuss
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