I thought I understood how notifications work in Opsview (3.5.2 on Red
Hat Enterprise 5), but apparently they don't work quite the way I think
they do.
We had an issue where one of our users wasn't getting notified of host
outages for a hostgroup that he was authorized for. I looked at the
Nagios config and there were no contactgroups listed in his contact
record. After a couple of days of fiddling with the host and service
groups, I found that the contact configuration will only contain hosts
where he is *also* the contact for one or more services on those hosts.
Also that he will only be notified about services where he is in both
the hostgroup and servicegroup for those services.
For example, if I have the following
* hosta - hostgroup aa
o mail - servicegroup mail
o snmp - servicegroup monitoring
o nrpe - servicegroup monitoring
* hostb - hostgroup bb
o mail - servicegroup mail
o snmp - servicegroup monitoring
o nrpe - servicegroup monitoring
If I check hostgroup aa and nothing else, my user will receive no
notifications.
If I check hostgroup aa and servicegroup monitoring, he will receive
notifications for hosta and the snmp and nrpe services only on hosta
I really think the host groups and service groups need to be uncoupled
in the notifications. If I am a contact for hostgroup bb, then I should
get notified of events for for hostb, whether or not I am a member of
any servicesgroups on that host. Along the same lines, if I am a
contact for servicegroup monitoring, I expect notifications for all
services in that group, not just ones where I am also a contact for the
hostgroup that host happens to be in.
--
Dan Rich <dr...@employees.org> | http://www.employees.org/~drich/
| "Step up to red alert!" "Are you sure, sir?
| It means changing the bulb in the sign..."
| - Red Dwarf (BBC)
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