Author: phobos Date: 2010-10-27 18:44:05 +0000 (Wed, 27 Oct 2010) New Revision: 23695
Modified: website/trunk/docs/en/faq.wml Log: migration some questions from the wiki to the static file of doom. Modified: website/trunk/docs/en/faq.wml =================================================================== --- website/trunk/docs/en/faq.wml 2010-10-27 18:23:19 UTC (rev 23694) +++ website/trunk/docs/en/faq.wml 2010-10-27 18:44:05 UTC (rev 23695) @@ -29,6 +29,7 @@ <li><a href="#WhySlow">Why is Tor so slow?</a></li> <li><a href="#Funding">What would The Tor Project do with more funding?</a></li> + <li><a href="#Metrics">How many people use Tor? How many relays or exit nodes are there?</a></li> </ul> <p>Compilation and Installation:</p> @@ -303,46 +304,25 @@ <a id="SupportMail"></a> <h3><a class="anchor" href="#SupportMail">How can I get an answer to my Tor support mail?</a></h3> + + <p>There is no official support for Tor. Your best bet is to try the following: + <ol> + <li>Read through this <a href="<page docs/faq>">FAQ</a>.</li> + <li>Read through the <a href="<page docs/documentation>">documentation</a>.</li> + <li>Read through the <a + href="http://archives.seul.org/or/talk">OR-TALK Archives</a> and + see if your question is already answered.</li> + <li>Join our <a href="irc://irc.oftc.net#tor">irc channel</a> and + state the issue and wait for help.</li> + <li>Send an email to tor-assistants at torproject.org. These are + volunteers who may be able to help you but you may not get a response + for days.</li> + </ol> - <p> - Many people send the Tor developers mail privately, or send mail to - our internal <a href="<page about/contact>">lists</a>, with questions about their - specific setup — they can't get their firewall working right, - they can't configure Polipo correctly, or so on. Sometimes our - volunteers can answer these mails, but typically they need to spend - most of their time on development tasks that will benefit more people. - This is especially true if your question is already covered in the <a - href="<page docs/documentation>">documentation</a> or on this FAQ. - </p> - <p> - So if we don't answer your mail, first check the <a href="<page - docs/documentation>">documentation</a> page, along with this FAQ, - to make sure your question isn't already answered. Then read <a - href="http://www.catb.org/~esr/faqs/smart-questions.html">"How to ask - questions the smart way"</a>. If this doesn't help you, note that we - have <a href="<page docs/documentation>#Support">an IRC channel</a> where you - can ask your questions (but if they are still open-ended, ill-formed, - or not about Tor, you likely won't get much help there either). Lastly, - people on the <a href="<page docs/documentation>#MailingLists">or-talk - mailing list</a> may be able to provide some hints for you, if - others have experienced your problems too. Be sure to look over <a - href="http://archives.seul.org/or/talk/">the archives</a> first. - </p> + <p>If you find your answer, please stick around on the IRC channel or the + mailing list and answer questions from others.</p> - <p> - Another strategy is to <a href="<page docs/tor-doc-relay>">run a Tor - relay for a while</a>, and/or <a href="<page donate/donate>">donate money</a> - <a href="<page getinvolved/volunteer>">or time</a> to the effort. We're more likely - to pay attention to people who have demonstrated interest and commitment - to giving back to the Tor community. - </p> - - <p> - If you find your answer, please stick around on the IRC channel or the - mailing list and answer questions from others. - </p> - <hr> <a id="WhySlow"></a> @@ -536,6 +516,10 @@ director for information on making grants or major donations. </p> + <a id="Metrics"></a> + <h3><a class="anchor" href="#Metrics">How many people use Tor? How many relays or exit nodes are there?</a></h3> + + <p>All this and more about measuring Tor can be found at the <a href="https://metrics.torproject.org">Tor Metrics Portal</a>.</p> <hr> <a id="HowUninstallTor"></a> @@ -1379,6 +1363,7 @@ </p> <hr> + </div> <!-- END MAINCOL --> <div id = "sidecol">