Role ServiceNow / BMC Remedy Consultant Work Location Farmingham/MA
Duration Long Term • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions • Lead at least a couple of Implementation projects in ITSM area, 1 complete Implementation lifecycle for ServiceNow • ServiceNow custom application design and development experience • Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. • Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. • Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues • Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now • Follows up on outstanding development needs and provides timely status reports to the project manager • Advises on options, risk and impacts on business/ITIL processes • Communicates technical problems and solutions to both technical and non-technical audiences • Actively participate in BMC Remedy development and Support activities Regards: Sam Williams - Recruiting Manager ITBrainiac Inc. Direct : 646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 - Princeton, NJ 08540 [email protected] || [email protected] www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
