Dear partners,
   Please find the below job requirement and let me know if you consultants
send their updated resumes and details... Thank you.


*MS Dynamics CRM Developer/Admin*

*Location:*Texas

*Job Type:*Contract



*Description*

The CRM Administrator’s role is to supervise and maintain the installation,
configuration, and support of the organization’s Microsoft Dynamics
Customer Relationship Management (CRM) software through best practices and
coordination with the IT Team. This person will analyze and resolve CRM
issues in a timely and accurate fashion as well as hold responsibility for
monitoring data quality. The CRM Administrator will also apply proven
communication and problem-solving skills to guide and assist the user group
on issues related to the design, development, and deployment of CRM
software critical to business operations. Reports to IT Systems Analyst.

Duties and Responsibilities

• Ensure that CRM applications meet corporate objectives, fulfill end-user
requirements, and identify and resolve business requirements issues.
• Install, configure, maintain and upgrade MS CRM Software.
• Administer System, establish user security, and optimize configuration.
• Collaborate with Business Systems Analysts, developers, and system owners
in the testing of new CRM programs and applications.
• Gather, analyze, and define end user requirements for CRM data access and
usability in accordance with business objectives.
• Assist in the creation of long-term strategic goals for achieving and
maintaining high data quality in conjunction with CRM users, department
managers, and other key stakeholders.
• Develop, implement, and maintain policies, procedures, and associated
plans for CRM software administration and appropriate use.
• Ensure that any new software CRM integration into company systems meets
functional requirements, system compliance, and interface specifications.
• Conduct research on new and emerging CRM technologies or technologies
that can be leveraged through existing CRM investments.
• Establish service level agreements with CRM users, and provide technical
support for users via company Help Desk.
• Devise, coordinate, and conduct data-cleansing initiatives to purge and
eliminate corrupt or redundant information from CRM database.
• Formulate and conduct training sessions and teaching materials for
propagating CRM knowledge throughout the organization.
• Builds custom reporting and dashboards specific to task.
• Work with Development Team to create and maintain data integration.
• Establish back-up systems for DR.
Job Requirements

• Bachelor’s degree in Computer Science; Business Systems; degree in
related field or have years equivalent work experience, training and
certifications
• MSCRM certification desirable
• Experience Administering a Microsoft Dynamics CRM environment.
• Knowledge and demonstrated technical proficiency in Windows Server, IIS,
and SQL Server
• Solid understanding of client/server, networking, and Internet
technologies fundamentals
• Demonstrated history of meeting deadlines and reliably maintaining
systems
• Knowledge of DNS, SharePoint and Active Directory as it relates to
successful implementations of Dynamics CRM
• Knowledge of Scribe CRM Data Integration/Migration Tool
• Excellent organization, project management, and time management skills
are necessary
• Strong customer service skills and the ability to be creative and
proactive in developing/delivering solutions
• Excellent interpersonal, communication, relationship building, customer
service, and teamwork skills; demonstrate sound judgment; and ability to
adapt communication skills to all audiences

-- 
Looking forward to work with you...

Thanks & Regards,
Sandeep.
[email protected]
*[email protected] <[email protected]>*

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