Dear Partner,


Please find the below requirement with our client in MI.





Position                :  Senior IT Support Analyst, Compliance Lead
Location               : Detroit MI
Duration              :  1 year (with potential for 2nd year)
*Overview:*

The Senior IT Support Analyst/Compliance Lead is the ITS technical lead
accountable for ensuring the infrastructure is secure and compliant to
regulatory requirements. This person performs a broad range of technical
research, analysis, and technical solutioning, and works in partnership
with all technology and LOB stakeholders to minimize operational risk.
This person ensures timely notification and escalation of possible issues,
problems, options and recommendations for prompt resolution, communicate
project status, and provides timely escalation of issues. This person works
independently in a senior/lead role on a diverse range of tasks and may be
relied upon to coach/ educate others.  He/she will routinely consult with
other functional areas to provide technical expertise on area of
specialization by acting as a reference on technology, trends and processes
related to that area.

*Responsibilities:   *

·Design, review, coordinate and integrate Compliance and Life Cycle
Management requirements, including functional, security, integration,
performance, quality, and operations.
·Coordinate/drive Disaster Recovery (DR) test of applications /
infrastructure support technologies; assist in defining / reviewing
disaster recovery plans; orchestrate data center DR testing.
·Maintain the Business Continuity plan and coordinate annual required
activities.
·Identify/implement process improvements to reduce operational risk, reduce
manual intervention, and/or reduce costs.
·Maintain strong knowledge repository of technology currency information
particularly in the areas of Asset Inventory, Certificate Renewals, Life
Cycle Management and infrastructure processes.
·Continuously enhance knowledge/expertise in services, applications,
infrastructure, analytical tools and techniques that can contribute to
effective compliance solution development/delivery.
·Review, participate and implement procedures.
·Perform as an active member of the Production Event Management team;
communicating incident status to clients during P1 service outages.  This
requires being “on call” approximately one week a month (12 hour shift for
7 days).
·Serve, on occasion, as back-up support to the Change and Incident
Management team (primarily to setup and facilitate operations/CAB meetings
if/when there is a staffing shortfall).
·Keep current with industry and/or business trends; Researches industry
standards, best practices and new innovations in technology and makes
recommendations.

*Requirements:*

·Strong verbal and written English skills.
·4 year degree or equivalent experience.
·3-7 years of relevant work experience in various infrastructure
technologies with a broad understanding of network, storage, virtual
servers, security devices, databases, etc.
·Advanced knowledge of Bank and technology standards (e.g., infrastructure,
architecture, processes, applications) and managing people/projects.
·Previous experience in Disaster Recovery, Business Continuity, and
Audit/Compliance activities a must.
·Previous experience in Life Cycle Management, Incident Management a plus.
·Understanding of businesses and/or organizational practices/disciplines.
·Basic knowledge of external competition, industry and/or market trends.







*Best Regards,*



*John Manohar*

*Sr Technical Recruiter *

Phone  : 408-648-2042 *1076

E-mail  : [email protected]

[image: Description: Description: IDC Technologies]




1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035

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Hyderabad, Chennai & Bangalore

BBB Certified Business, E-Verify Certified, ISO 9001:2000, Inc.500, Inc.5000

Over 100+ Fortune 500 clients - V36

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