Hello Partners,

Digital Product Manager

McLean req VA

Interview over phone. 12 month contract. .long term opportunity.



The Digital Customer Experience team is in need of Product Owners.  The
Product Owners will help us create a deliver a best-in-class online
experience for our credit card customers.  These individuals will
constantly be thinking through the customer experience while overseeing the
development of digital experience (or enhancing existing ones).  The
individual will help shape and execute the product strategy that meets our
Enterprise and Card business agendas, engage in market research and
business case development, ensure adherence to the Agile Scrum process, and
own the development, delivery and growth of our digital services.



*Responsibilities:*

•             Develop and prioritize product requirements for new
products/services, as well as enhancements / change requirements for
existing products/services to meet changing business, market, customer and
competitor needs

•             Own the development, delivery and maintenance of your
products/services by leading cross-functional teams consisting of IT,
operations, business analysis, customer service, marketing, and
stakeholders from different business units

•             Own the health of your digital products, and track
performance by supporting the development of appropriate metrics and
measurements

•             Research new digital technologies and standards to evolve our
current digital capabilities and build new ones

•             Analyze information to make decisions and/or influence change

•             Represent function to external stakeholders

•             Maintain close working relationship with our business
partners and other cross-organizational partners



*Qualifications:*

•             3-5 years in Product Management

•             Experience developing Web-based software, ideally via
Lean/Agile scrum methodology

•             Passion for customers and a demonstrated focus on customer
experience

•             Energy, motivation, and commitment to drive to results in a
challenging, fast-paced environment. The Digital team is a start-up within
an established and successful company.

•             Demonstrated ability to meet commitments, build consensus,
negotiate resolutions, and garner respect from other teams

•             Strong interpersonal skills with the ability to work
internally across all teams as well as externally with partners and vendors

•             Ability to manage and prioritize multiple projects
simultaneously

•             Strong analytical and problem solving skills with an
attention to detail

•             Strong bias toward action

•             Excellent verbal and written communications skills

•             Experience in Banking / Financial Services is a plus







*   Regards:Sam Williams - Recruiting Manager   ITBrainiac Inc. Direct :
646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 -
Princeton, NJ [email protected] <[email protected]> ||
[email protected] <[email protected]>www.itbrainiac.com
<http://www.itbrainiac.com/> ------------------------------
<https://www.yesmytaxes.com/>  *

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