Dear Consultant, I recently came across your resume posting on the internet and was wondering if you are still available or interested in hearing about other career opportunities? Below is a job description I would like to discuss with you. If you or someone you know might be interested in hearing more about this or other career opportunities please email me a word version of you resume along with the best time and number to reach you at.
*REPLY ME AT: [email protected] <[email protected]>* TitleL: Oracle Database Administrator Location: Colorado Springs , CO Duration: 5+ months NOTE: !! MUST NEED LOCAL TO CO FOR F2F !! Job Responsibilities: Will work as part of the Claims Manager / CES technical support team through ICD-10 implementation. The claims manager technical support team is made up of 7 full time technicians and 1 contract technician. Contractor will be expected to: .Answer incoming support phone calls. .Perform call backs to clients to provide updates and resolutions. .Create work tickets based on the customers issue. .Answer basic ICD-10 questions from a script/tool provided. .Act as a technical resource for the team in order to more quickly and efficiently resolve client issues. .Escalate advanced support issues or client complaints appropriately to the team or manager. .Perform other duties as assigned. Required skills for this position include: .Extensive experience with Oracle 11g. .Experience remotely accessing a client’s system. .Ability to deal with customers in a professional and courteous manner. .Ability to work well with a team in a high tempo, stressful environment. .Ability to manage time appropriately and frequently shift priorities based on incoming situations. Recommended skills for this position include: .Experience in a call center environment .Experience working within a strictly controlled schedule .Bachelors degree and Oracle Certification preferred. Software tools/skills needed to perform these daily responsibilities: Will need to be proficient in current version of Oracle = Oracle 11g, 11.2 or 12c Regards: Dayle Wilson - IT Technical Recruiter ITBrainiac Inc. Direct : 609-935-3773 (103) [email protected] -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
