*HI all,* We are in a need of following. Please share relevant profiles on priority
*H1/GC & Photo ID Copies are mandatory for submission* *EUC Admin.* *Chattanooga, TN / Louisville KY* *6 month’s (extendable)* *Job Description:* *Skills required :* Desktop Support , EUC Admin , Infra Administration and Maintenance · Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. - Work on scheduled tasks as part of Change Management. - Should be able to handle issues independently and suggest/ implement services improvements plans. - Should be able to identify and highlight scope of automation to lead or Manager - Works independently towards providing support for escalated trouble shooting requirements. · Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls routed to him/her, without having to dispatch to service partners or desk side support technician. · In-depth knowledge of technical skills in hardware, MS Operating Systems, Network, Remote Connectivity and process knowledge to ensure quality in desktop support business. · Board issue diagnosis of Motherboard and Processor issue, Install and configure bio-metric devices, Install and configure touch pad devices, AD · Configuration of firewall like opening up ports, setting exception lists, Advanced configuration/customizing anti-virus software, configuration/customizing anti-spyware software, Advanced repair installation to prevent data loss, Modifying registry entries as needed, Remove detected Virus, Remove detected spyware, Replacing the hardware which has failed · Knowledge in troubleshooting hardware and windows operating system and embedded OS related issues, desktop applications and LAN for Desktops and L · Knowledge in installing, configuring and troubleshooting printer, plug and play POS, PDA, Kiosk, MFD, IPhone, I pad etc. and related issues. · Knowledge in Shrink wrapped products like Microsoft Office, MS Project, Visio, Adobe suite, Dream weaver, Outlook, Lotus Notes. · Knowledge on antivirus client software installations, patch and hotfix installations and troubleshooting. -- Thanks and regards, Rajesh Technical Recruiter +1-703-957-5661 | raj...@javaji.com | usitrecruiterraj...@gmail.com Javaji System Solutions Inc. www.javaji.com | 44330 Premier Plaza, #130, Ashburn, VA 20147. Fax : 703-880-7454 -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
