*Hi,*


We are looking for *MS Dynamics CRM- Technical Support Specialist. **Details
are as below.*



Role*:* *MS Dynamics CRM- Technical Support Specialist*

*Location:* *Oakbrook, IL*

*Type:* 12 Months Contract


The Developer would be expected to participate in the maintenance and
operations of MS Dynamics CRM, conducting system troubleshooting analysis
and development to keep systems current.
He/ She will be responsible for the design, development, and on-going
support of custom applications and objects within MS Dynamics CRM. Should
be up-to-date on all current technologies related to CRM software to ensure
that during periodic updates of the software that stakeholders are kept
informed

*Essential Duties and Responsibilities*
•       L2/ L3 Support
•       Resolves clients' questions or problems
•       ITIL based Application support
•       Must be working under strict deadlines/ SLA
•       Participate in development/ testing and support UAT
•       Promotes and maintains a high quality, professional,
service-oriented company image among users


*Education and Work Experience*
•      Bachelor's degree from an accredited college or university
•      A degree in Business Management or Marketing is preferred


*Specialized Knowledge and Skills*
Key skills required are:
•       MS Dynamics Developer
•       Workflows and customizations
•       NET / C# Programing
•       Knowledge of HTML and CSS
•       SOAP and REST Web Services Development
•       MS Certifications will be a plus
•       Must have excellent customer service skills and be proficient in
both written and verbal communication.





*Best Regards*



*NOOR*

*Sr Recruiter*

Kriya Software Solutions Inc

*Desk : 832-838-4315*

*Email id*: [email protected]

*YIM:* [email protected] <[email protected]>, *GTalk*:
[email protected]

*LinkedIn*: www.linkedin.com/in/noorshamshi
*Website*: www.kriyasoftware.com

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