*HI Friends,*
*Hope you are doing well…!!* *Please go through the below requirement and share me the updated profile of your consultant in word format to [email protected] <[email protected]>.* *H1/GC & Photo ID Copies are mandatory for submission* *1.EUC Admin.* * Chattanooga, TN* * 6 month’s (extendable)* * Job Description:* *Skills required* : Desktop Support , EUC Admin , Infra Administration and Maintenance • Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. • Work on scheduled tasks as part of Change Management. • Should be able to handle issues independently and suggest/ implement services improvements plans. • Should be able to identify and highlight scope of automation to lead or Manager • Works independently towards providing support for escalated trouble shooting requirements. • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls routed to him/her, without having to dispatch to service partners or desk side support technician. • In-depth knowledge of technical skills in hardware, MS Operating Systems, Network, Remote Connectivity and process knowledge to ensure quality in desktop support business. • Board issue diagnosis of Motherboard and Processor issue, Install and configure bio-metric devices, Install and configure touch pad devices, AD • Configuration of firewall like opening up ports, setting exception lists, Advanced configuration/customizing anti-virus software, configuration/customizing anti-spyware software, Advanced repair installation to prevent data loss, Modifying registry entries as needed, Remove detected Virus, Remove detected spyware, Replacing the hardware which has failed • Knowledge in troubleshooting hardware and windows operating system and embedded OS related issues, desktop applications and LAN for Desktops and L • Knowledge in installing, configuring and troubleshooting printer, plug and play POS, PDA, Kiosk, MFD, IPhone, I pad etc. and related issues. • Knowledge in Shrink wrapped products like Microsoft Office, MS Project, Visio, Adobe suite, Dream weaver, Outlook, Lotus Notes. • Knowledge on antivirus client software installations, patch and hotfix installations and troubleshooting. *2.Administrator Lead* *Waukegan, IL* *6 months (extendable)* *Job Description:* *Mandatory Skills:* Vmware Admin, Windows and AD Admin, Citrix Admin, Infra Performance and Optimization. *Desirable Skills:* Windows and AD Admin, Citrix Admin · Year’s As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. · Ensure proper communication and quick resolution as a crisis manager. · Responsible for Vendor Management and people management. · Drives day to day operations and work plan allocation/management. · Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. · Participate in business meetings with various stake holders. · Take corrective actions based on the customer satisfaction surveys. · Drive service improvement programs. · Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects. · · -- Thanks and regards, Rajesh Technical Recruiter +1-703-957-5661 | [email protected] | [email protected] Javaji System Solutions Inc. www.javaji.com | 44330 Premier Plaza, #130, Ashburn, VA 20147. Fax : 703-880-7454 -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
