Dear Consultant,
I recently came across your resume posting on the internet and was
wondering if you are still available or interested in
hearing about other career opportunities? Below is a job description I
would like to discuss with you. If you or someone you
know might be interested in hearing more about this or other career
opportunities please email me a word version of you
resume along with the best time and number to reach you at.

*REPLY ME AT:[email protected] <[email protected]>*

Title: Oracel Apps Techno-Functional
Location: Indianapolis,IN
Duration: 6+ Months

Responsibility level
•Exercises independent judgment without supervision. Manages team of 2-3.

Skills (Required)
•Experienced Oracle Application Functional/Technical consultant with
responsibility of leading development team to deliver business
capabilities.
•Good understanding of hardware and database to manage triage process with
other teams. Exposure to OBIEE is plus.
•Prior experience in managing/working 24x7 production support environment.
Understands support processes and should have ability to identify and lead
support processes creation and improvement work.
•Ability to lead team of multi-discipline resources for triaging business
critical IT system issues. Help remove obstacles to expedite resolution and
maintains appropriate stakeholder communication including Senior IT
Leadership.
•Accountable for compliance to Service Level Agreements, ensuring that
cost, quality and delivery requirements are met or exceeded.
•Identify and manage risk within area of responsibility and escalate when
appropriate.
•Manage team is Service Desk Experts with a defined set of deliverables,
goals and objective.
•Manage Service Desk Operations to ensure services are delivered aligned to
SLA and metrics.
•Ensure team adherence to all IT processes, policies, and procedures
including IT Security.
•Responsible of IT Controls compliance for the Team.
•Engagement with customers in their respective function or business area.
•Verbal and written communication skills, problem solving skills, attention
to detail and interpersonal skills.
•Strong ability to work independently and manage one’s time.
•Strong leadership and mentoring skills necessary to provide support and
constructive performance feedback.

Regards
Dayle Wilson - IT Technical Recruiter
ITBrainiac Inc.
Direct : 201-448-4949
[email protected]

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