Title: Oracel Apps Techno-Functional Location: Indianapolis,IN Duration: 6+ Months
*Kindly Reply on: [email protected] <[email protected]>* Responsibility level •Exercises independent judgment without supervision. Manages team of 2-3. Skills (Required) •Experienced Oracle Application Functional/Technical consultant with responsibility of leading development team to deliver business capabilities. •Good understanding of hardware and database to manage triage process with other teams. Exposure to OBIEE is plus. •Prior experience in managing/working 24x7 production support environment. Understands support processes and should have ability to identify and lead support processes creation and improvement work. •Ability to lead team of multi-discipline resources for triaging business critical IT system issues. Help remove obstacles to expedite resolution and maintains appropriate stakeholder communication including Senior IT Leadership. •Accountable for compliance to Service Level Agreements, ensuring that cost, quality and delivery requirements are met or exceeded. •Identify and manage risk within area of responsibility and escalate when appropriate. •Manage team is Service Desk Experts with a defined set of deliverables, goals and objective. •Manage Service Desk Operations to ensure services are delivered aligned to SLA and metrics. •Ensure team adherence to all IT processes, policies, and procedures including IT Security. •Responsible of IT Controls compliance for the Team. •Engagement with customers in their respective function or business area. •Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. •Strong ability to work independently and manage one’s time. •Strong leadership and mentoring skills necessary to provide support and constructive performance feedback. *Regards,* *Lisa Dutt - Staffing Manager* *Desk No # 609-935-3773 EXT 102 | Email : [email protected] <[email protected]>* *Fax 727 499 0906* *ITBrainiac Inc. * *116 Village Blvd, Suite 200 - Princeton, NJ 08540* *www.itbrainiac.com <http://www.itbrainiac.com/>* *I respect the value of your time. If you'd prefer not to receive email messages like this from me, just let me know.* *Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE". If you are not the named recipient, you are not authorized to use, disclose, distribute, copy, print or rely on this email, and should immediately delete it from your computer system.* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
