Very urgent OPENING. Please send resume at kiran.ku...@hashtagsystems.com Role: Remedy Infrastructure Coordinator Location: Brooklyn, NY Duration: 10 Month project with possible renewal *Rate: $52/hr on C2C*
Start: ASAP Resumes due by EOD Today SCOPE OF SERVICES The BMC Remedy Tool Infrastructure Coordinator will: Be responsible for executing technical discovery, design, and deployment deliverables for the designated systems for BMC Remedy. This will include conducting deep dive assessments and documentation of technical requirements, architecture designs, and configuration request forms. Work closely with service owner teams and stakeholders to ensure efficient provisioning of seamless integration of data regardless of source (Server, Storage, Network, Database, Service Desk) to align with the agency's requirements. Will cover all aspects of system implementation and integration within an enterprise IT production environment and will participate in the agency's requirements gathering sessions, meetings, workshops and calls. Additional responsibilities include: installation and configuration of BMC Remedy ITSM Suite integration of Remedy with Netcool, Jasper Reporting and Edge technology dashboards integration of Remedy CMDB with BMC ADDM conducting failover test of Remedy in PSAC2 to PSAC1. MANDATORY SKILLS/EXPERIENCE At least 8 years of experience executing technical design, and deployment for BMC Remedy 8.x Full knowledge of BMC Remedy ITSM suite Knowledge of ITIL best Practices frameworks Installed and configure BMC Remedy 8.1 Knowledge of BMC Remedy Foundation Data Hands-on experience with the BMC Remedy integrations using web services and BMC Remedy gateway Knowledge of the Remedy CMDB data model Ability to work independently without intensive oversight - must be able to take initiative on a regular basis finding ways to avoid problems proactively. This includes: workflow definition, release upgrade skills, form and field definition skills, GUI definition and design, and understandingof user interaction. 3-5 years of experience with Microsoft SQL, SQL queries Experience working with VMware and an understanding of other virtualization technologies; experience working with discovery tools such as BMC ADDM, familiar with the Remedy Gateway, BMC Atrium CMDB data model and asset classifications Strong technical writing skills; strong interpersonal and communication skills; and the ability to interface with executive-level management and give senior-level presentations Familiar with IT Service Management disciplines such as Change Management, Asset Management, Incident and Problem Management, SLA Management, Configuration and Release Management Familiar with Configuration Management of the IT assets in the CMDB and building out the business service relationships Experience with loading and managing the foundation data DESIRABLE SKILLS/EXPERIENCE Familiar with monitoring tools such as IBM Netcool and Quest NetIQ ITIL v2/v3 Certified Experience in working for a large municipal government preferably NYC or public safety organization Experience conducting failover test of Remedy Thank you! Kiran Kumar | Talent Acquisition Specialist Hashtag Systems E-mail: kiran.ku...@hashtagsystems.com Web : www.hashtagsystems.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
