System Admin

Harrisburg, PA

12+ Months

in-person interviews ONLY!



This position will be primarily focused on Windows Server administration,
along with supporting various other technologies.  Will also be responsible
for evaluating, preparing and recommending technical solutions, as well as
troubleshooting complex problems with a wide variety of applications.



1. Participates in Plan/Design overall architecture of PENNDOT

LAN/WAN networks within a server environment

        A. Provides detailed specifications and schematic engineering
drawings for server enhancements and modifications.   Develops
documentation for configuration of all server components including setup,
installation, and overall deployment of all server hardware and software.

        B. Determines server sizing and configuration, printer
configuration, bandwidth analysis and capacity planning.

        C. Assists in the development of configuration standards.

        D. Develops new procedures and forms to improve efficiency.

        E. Monitors the availability of updates/upgrades to all server
hardware, tests and installs updates/upgrades.



2. Works directly with PENNDOT staff in coordination and deployment of
projects.

        A. Work with PENNDOT partners and employees including IT
coordinators in deployment activities.

        B. Works closely with Application Teams to deploy code/applications
through multiple environments.

        C. Attend meetings with PENNDOT developers, users, and partners.



3. Performs Network Management functions using various management and
monitoring tools available including sophisticated network management
systems.

        A. Monitors network performance and provides network statistics to
identify capacity or performance problems and makes technical
recommendations for appropriate action.



4. Provides direct support for network/Server issues.

        A. Proactively identifies and resolves problems.

        B. Responds to network/server related trouble calls including
hardware and software.

        C. Develops procedures and scripts for Help Desk.

        D. Use software such as Remedy to report, track and resolve
issues.

        E. Places service calls for servers and network equipment.

        F. Assists service providers in resolving service calls.



6. Proactively plans for business continuity and disaster avoidance.

        A. Creates/updates disaster recovery plans.

        B. Participates in disaster recovery drills.



7. Provide all required information to assure a complete and accurate
equipment inventory.

        A. Receive, check in, and inventory equipment. Report all inventory
transfers.

        B. Report equipment model, serial numbers and warranty information
to BIS equipment inventory coordinator.



8. Perform related duties as required.





*Qualifications*

1.      Minimum of a Bachelor’s degree in computer science or related field
or equivalent as well as a minimum of 3 years of experience or Associates
degree in computer science or related field and 4 years of experience.



2.      Specific knowledge required in the following areas: Windows Server
2008 & 2012 R2, behIBM Lotus Domino Server, IBM WebSphere, MS SQL Server,
network security,



3.      In-depth knowledge of PC operations, printer operations, file
server operations, print server operations, and network operations.



4.      Strong knowledge of Windows and Windows products, personal computer
software set up and installation, PC connectivity products and PC hardware
connectivity.



5.      Working knowledge of Microsoft Office products (Word, Excel,
Powerpoint, Access)



6.      Demonstrated ability to establish and meet work schedules within
limited time frames and under tight deadlines and a willingness to work off
hours as the need arises in support of changes to the LANs and WANs.



7.      Effective verbal communication skills are required to work with all
levels of the organization including management, vendors, and various
PENNDOT personnel. Effective writing skills are required in order to
document work performed.



8.      Superior interpersonal and customer service skills required
including ability to work effectively in a team environment. High level of
proficiency in effective problem solving required. Working Conditions
Weekend, shift work, holiday, on-call, and overtime may be required. Work
may require lifting equipment/supplies Work may require travel to and from
the various PENNDOT locations.











*Thanks,*

*Mani*

*Technical Recruiter*

*HCL Global Systems, Inc*

*24543 Indoplex Circle| Suite 220 |*

*|Farmington MI |*

*r...@hclglobal.com

)248-473-0720 EXT 157

*Certified Minority Business Enterprise (MBE)*

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