*Position: Business Analyst Location: Albany, NY Duration: 12 Months*
*Summary:* · Functions as an internal consultant or liaison between the IT organization and the functional business clients for enhancements to ServiceNow. · Responsible for translating business case analysis into functional requirements. · Identifies potential opportunities to re-engineer business processes, improve efficiencies and reduce costs. · Requires a broad knowledge of the organization, business functions, and the software implementation lifecycle (SDLC) as required. · Manages demand and prioritization. *Skills:* · Possesses strong interpersonal and writing skills · Possesses a working knowledge of the software implementation lifecycle (SILC) · Possesses knowledge of product testing procedures · IT Service Management & ITIL processes. · ServiceNow or related products. · Service Catalogs, Continuous Process Improvement processes rooted in metrics/KPIs. · Workflow/Process Design and Re-engineering. *Thanks & Regards* *Ajeet Dwivedi* (IT Recruiter) Phone: 609-853-0818 X 2174 -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
