Hi, Hope You Are Doing Great :-) Title: Service Center Applications Consultant Location: Sacramento, CA Duration: 10+ Months
*REPLY ME AT:dayle.wil...@itbtalent.com <dayle.wil...@itbtalent.com>* Description: The Senior Service Center Applications Consultant should have experience support call center applications such a call recording solutions and work force management reporting. Experience with NICE recording solution, Exony (eGain) Reporting, or NICE WFM IEX preferred. They will need to be familiar active directory, some basic SQL, and windows RDP. Experience with Cisco UCCE, VMWare, or windows administration experience would be a bonus. This role will require good organization skills, documentation skills, self-direction, and the ability to guide a junior resource. Additionally, the role will require frequent work with 3rd party vendors to resolve application issues or implement change requests. It will require some after business hours and weekend support for outages. Experience with Softphone a bonus. Primary skills for role are NICE/NIM recording solution administration, with 1 year of experience. Top 3 Skills: Quick Learner, Windows Administration experience and SQL. Regards Dayle Wilson - IT Technical Recruiter ITBrainiac Inc. Direct : 201-448-4949 dayle.wil...@itbtalent.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
