!! Urgent Need - Kronos Specialist - Interview ASAP !!
Position : Kronos Specialist Location : Columbus, OH Duration : 6 Months *CLIENT NEEDS GREEN CARD / US CITIZENS ONLY FOR THIS ROLE* *SKILLS AND EXPERIENCE REQUIRED :* • 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. • Experience with large workforce use of Kronos (i.e. over 10,000 employees) • Experience supporting Kronos for union/bargaining unit workforce • 4 year college degree • Project Management Professional (PMP) certification • Kronos WFC training courses (please list) *Role Description * • Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application • Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application • Consult on application aspects of break/fix approaches and planned enhancements • Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application • Work to understand customer issues and communicate these issues to various stakeholders • Maintain the Kronos Workforce Central Operation Processes • Proactively identify and implement service improvements in operational delivery processes • Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment • Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation • Document results of analysis in Event / Incident Management database • Help drive Kronos Workforce Central performance improvements • Assist in validating Kronos Workforce Central contract performance • Customize Kronos software to meet the State’s needs • Program SQL based queries and views to develop interfaces and customized reports • Provide program specific training and follow-up support for new agencies • Develop documentation for the configuration of the software based on discovery and union contracts • Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software Regards, Chris Roe - Staffing Manager, Desk No : 415-251-3968 | Email : [email protected] -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
