Hi

This is Tom here.

I got your information from job portals. and I am contacting you as we have
an opening for the following position. Below are the full job details and I
would like to discuss this position with you. Please let me know your best
contact number with a time to reach you.Also please send me a copy of your
resume in word format.



*Title          : ServiceNow Lead*

*Location  : Milwaukee, WI*

*Duration : 12+ Months*



*Requirements *

*Required Qualifications:*

·         Minimum 4+ years of experience as Service Management Lead

·         Experience in ITIL v3, specifically Incident, Service Request,
Problem and Change   processes.

·         B.S. with Computer Science preferred.

·         Hands on experience  with  ‘Service Now’  or any other ITSSM tool
with exposure to  CMDB.



* Essential Criteria:*

·         Excellent written and oral communication skills, Strong
communicator

·         Exposure to Monitoring tool  Like : Orion, BSM, Alarm Point
preferred


·         Ability to work under tight deadlines.

·         Strong leadership and motivation skills with a track record of
success in influencing

·         internal and external customer teams

·         Experience of managing customers and vendors with managed hosting
solutions

·         Proven ability to manage complex relationships with large
customers supporting multi

·         products in a service provider environment

·         Knowledge about data center fundamentals

·         Attention to detail and demonstrated cross-functional
collaboration skills

·         Demonstrated ability to meet critical deadlines.

·         Highly motivated, pragmatic and energetic team player, positive,
determined and

·         driven with a can-do attitude and the ability to work effectively
with others.




Thanks & Regards



Tom Martin

*Metasis Information Systems*

*Email: [email protected] <[email protected]>*

*URL: www.metasisinfo.com <http://www.metasisinfo.com>*

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