Please share profiles to my official mail id: *myer...@vigt.com
*Title: **Business Analyst or Solution Architect with IVR exp*
*Location: **Pleasanton, CA*
*Duration: 12+ Months*
*Client: TCS *
*Need Visa copy, Passport copy or Number*
· Experience in Requirement gathering, designing Use Cases and
developing process based solutions
· Experienced in Call Center Technologies and IVR automation
· Enterprise Systems Integration experience with Contact Center IVR
and helpdesk Applications, IR Call flows, VUI design and web services
· Enterprise systems integration experience to include mainframe
and distributed systems
· Experience in analysis, design, development, and deployment of
large scale multi-tier enterprise application systems
· Strong written and verbal communication
· Experience with Microsoft Office Suite of tools
· Knowledge of SOAP/XML/WS Security
· Ability to thrive in dynamic, fast-paced software development
· Experience in all phases of software development lifecycle
including design, configuration and development, testing and
· Establish and maintain technical relationships between various
stakeholders across multiple work groups to enhance existing call center
site functionalities and troubleshoot issues that arise before/during/after
· Act as the single point for contact for work intake.
· Create, manage, and update business requirements / solution
designs and Change Request as per business needs and ensure technical
risks/issues are well documented and communicated to project Stakeholders.
· Communicate specifications and guidelines to ensure multiple
simultaneous and inter-dependent deployments are managed well
*Work: **248-614-2500 *216*
*Email: myer...@vigt.com <myer...@vigt.com>*
*G-Talk: malliarjun.itr...@gmail.com <malliarjun.itr...@gmail.com>*
*www.Vigilant-inc.com <http://www.Vigilant-inc.com> | Oracle Platinum
Partner | Inc 500*
*1050 Wilshire Drive, #307, Troy, MI 48084*
You received this message because you are subscribed to the Google Groups
To unsubscribe from this group and stop receiving emails from it, send an email
To post to this group, send email to firstname.lastname@example.org.
Visit this group at https://groups.google.com/group/oraapps.
For more options, visit https://groups.google.com/d/optout.