Here is our client's requirement which can be filled immediately. Kindly
respond to this requirement with your *consultant resume, contact, current
location and rate* info to

*speed up the interview process.*
*Title: IT - Technology Lead / Network-VoIP / Avaya-VoIP*

*Location: Englewood, CODuration: 6 Months + *

*Skill set:*
============
Oracle Acme is a required skill.

*Product Knowledge:*

   - Candidate must have good Knowledge on Oracle Acme.
   - Knowledge on Unified Communication, Contact Center, Gateway solution
   products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES & Sonus.
   - Good understanding on PSTN/PBAX solution deployments.


*Troubleshooting knowledge on the following:*

   - Trunk side issues (Audio quality, call drops).
   - CMS reports, Access.
   - CM Vector, VDN,


*Configuration knowledge:*

   - Configuring CM, CMS, AES.
   - Configuration of Vectors, VDN, Skills, Agents, Extensions.
   - Configuring AES for CM Switch, PG’s & Adjunct.


*Process:*

   - Excellent problem solving skills with desire to take on responsibility.
   - Good understanding on process.
   - Excellent communication skills, should have worked in global delivery
   model.
   - Good understanding on product SLA’s and support metrics.
   - Ability to grasp problems and understand issues quickly and provide
   solutions.
   - Ability to reason and think logically
   - Strong attention to detail in regards to project planning and
   documentation


-- 
Thanks & Regards

*Ejaz Siddiqui*
Symphony Enterprises LLC | Global Business and IT Consulting Company.
[email protected] | www.symphonyenterprises.com
WMBE & NWBE Certified Company
A Member of Women's Business Enterprise National Council (WBENC)
and National Association of Women Business Owners (NAWBO)
*MBE/WBE/8(a) certified Company*

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