*Role: Network Administrator* *Location: Phoenix, AZ/ Boston, MA*
*Duration: Long Term* *Role Description* *Essential Skills:* • 3+ years exceptional implementation, administration, troubleshooting and support experience with Cisco UC/UCCE/ICM/CVP Enterprise applications • Design, integration, and enhancement experience with UC/UCCE/ICM/CVP Enterprise is highly desired • Must have experience in Cisco Communications Manager, Cisco Unity Connection and Cisco Emergency Responder • Must have experience in Cisco Voice Gateways (Ingress/Egress) and VXML Gateways. Experience in Oracle Acme Packet SBC is highly desired • Must have experience developing CISCO ICM Scripts and Cisco CVP applications. Experience in creating design documents and developing CVP custom elements and web services using Java are highly desired • Should have experience in developing and modifying custom CUIC reports • Should have expertise in troubleshooting UC/UCCE/ICM/CVP/Gateways issues (SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis) • Familiarity with SCCP, SIP, MGCP protocols • Exposure to 3rd party applications like Nuance ASR/TTS, in Contact voice recorder, Aceyus reporting and VistaPoint Attendant Console • Ability to work in a delivery support environment that involves structured processes and timelines Candidates are able to perform the following tasks: • Uninstall and install CAD • Call routing issues • Trouble shooting IVR issues • Trouble shooting system wide call flow issues • Reporting access issues for CUIC On the UC side, candidates should have the following skill sets • Ability to build CUCM server • Ability to build CUC server • Ability to build CER server • Build PCA server • Experience with UC apps administration pages • Knowledge of CER, Call Manager, Unity Connection • Ability to troubleshoot call routing • Experience with voice protocols such as H323, MGCP, SCCP • Ability to perform IOS configurations & troubleshooting • Knowledge and ability to troubleshoot all the above as part of day 2 support *Competencies* Infra & Data Security : IT IS_CNS_Voice Network_Cisco *Warm Regards* *Sumit Singh* *Enterprise Solution Inc.* *Office: # **630-743-6210* *Fax: 630-206-1290* *E-Mail: sumitsi...@enterprisesolutioninc.com <sumitsi...@enterprisesolutioninc.com>* *Hangout: sumit.int...@gmail.com <sumit.int...@gmail.com>* *www.enterprisesolutioninc.com <http://www.enterprisesolutioninc.com/>* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.