*Reply me on:[email protected] <on%[email protected]>*
*Role:CRM Telecom Architect*
*Location:Philadelphia, PA*
*Duration:contrat*
*Job Description*
• Significant background and training in CRM techniques and principles
• Experience with implementation of CRM solution in Telecommunication
Service Providers industry. Eg. ATT, T-Mobile,
• Configure and customize CRM application (AMDOCS, Siebel) based on
different business requirements
• Ability to define a business process expressing the correct levels of
granularity and define the documentary artifacts that need to be maintained
to express the processes
• Experience in Module Configurations, Profile Options, position,
Catalogs/Categories
• Experience in defining/creating solution architecture, functional Design
documentation for CRM projects
• Experience working with Telecom BSS transformation program.
• Experience with Greenfield/Brownfield implementation in Telecom is a plus.
• Create User stories, detailed requirement specs based on discussion with
business stakeholders.
• Adept at returning quality results within assigned modules and time frames
• Can perform Fit-Gap Analysis
• Know how to architect and design integrations between systems
• Deep working knowledge of Business Analysis disciplines
• Worked with Integration of systems and processes on a functional level
• Experience with Agile SCRUM development methodologies
*Thanks*
*Abid khan*
*678-250-9839*
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