Hi , Hope your day is going well. I saw your profile online and tried reaching you a minute ago and left a voicemail. I hope you can call me back asap on 919-278-7724 so I can explain to you a bit more about the below role and our client. Please send me your updated resume. Looking forward to speaking to you.
CONSULTANT’S PARTICULARS Full Name Contact Number Email Id Availability (Immediate/x weeks/Specific date) Current Location (City & State) Visa Status Hourly Rate (1099,W2,CTC) Availability for in-person interview Job Description: NCDOT - Business Analyst- Expert (490691) 1 yr New Hope Center, Raleigh NC Anne Elliott Senior Business Analyst NCDOT IT Project Management Office is seeking short term staffing resources for an approximate 12 month effort to implement and support the IT Service Management tool, ServiceNow. Solution Business Analysis - NCDOT IT Project Management Office is seeking short term staffing resources for an approximate 12 month effort to implement and support the IT Service Management tool, ServiceNow. This project is intended to implement the ServiceNow tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility for systems analysis which includes assuring that help desk and call center processes are fully understood, capturing detail requirements and business rules. Responsibilities include: • Fully understanding and documenting business processes and system integration requirements. • Security protocols for system utilization • Knowledgeable of the current architecture of ServcieNow. • Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance. Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): 1. Managing business analysis work or projects with distinct deliverables to a solution 2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities 3. Collecting, organizing, and analyzing data 4. Completing analysis and documentation of as-is capabilities 5. Conducting interviews to gather business requirements 6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking 7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc. 8. Supporting change management and communications programs and activities 9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks Skill Required / Desired Amount of Experience Proven experience in business process analysis, requirements development, implementation, testing and documentation Required 7 Years Working knowledge of the application development life cycle Required 7 Years Strong analytical and conceptual skills Required 7 Years Proven working knowledge of business process improvement and process modeling Required 7 Years Demonstrated strong written and verbal communication skills and experience with Microsoft Suite Required 5 Years The ability to take complex end-user requirements to automated process workflow Required 5 Years Ability to work independently and with a team Required 5 Years Implementing business processes in ServcieNow Required 5 Years Vinay Kumar - Talent Acquisition Executive *KCS* *(*Keshav Consulting Solutions) . 1000 Bearcat Way Suite 105 Morrisville, NC 27560. Direct : 919-278-7724 Email ID: [email protected] Website: www.keshavconsulting.com <http://www.google.com/url?q=http%3A%2F%2Fwww.keshavconsulting.com&sa=D&sntz=1&usg=AFQjCNF93qZrjxju58n9mZNX7wcFf5owTw> -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
