*Role: Salesforce Admin* *Location: Chicago, IL*
*Duration: 12+ Months* *Job Description:* • Interact with capability team across the organization • Work with business partners and technology partners to identify, define, interpret and clarify scope of problems/issues in terms of business and/or system requirements and processes • Document and maintain operational processes • Able to write users stories, Gather requirements, acceptance criteria and prioritization in JIRA • Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, researches and evaluates alternative solutions • Evaluates design of existing systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership • Clearly communicate business requirements into technical solution to development team • Work with various team members from scrum team to ensure proper communication for business requirements • Working very closely with development team to make sure that the quality of the product is delivered • Solve complex problems and develop innovative solutions related to the Salesforce CRM platform while driving for OOTB solutions and articulate pros/cons of customizations • Deliver optimal and scalable solutions with best practice • Support all testing, unit, system, UAT and Production deployment *Essential Skills * • C*ertified Salesforce Administrator, Sales Cloud or Service Cloud* • Must have Agile project implementation experience using JIRA • Knowledge of Salesforce Lightning and latest Salesforce features • Hands on experience in configurations using Process Builder, Visual Flow, Validation rules, Workflows and declarative • At least 6 years of experience in Salesforce Sales and Service areas • At least 6 years of experience in business process and/or requirements gathering • Experience with SFDC Sales, Service Console, SFDC Communities, SFDC Case Management, SFDC Knowledge Management and Salesforce Integration with legacy systems • Experience with customer data and entitlements • Experience working in complex, enterprise, global SFDC Financial Services implementations • Experience working in a business process team and coordinating process efforts • Ability to perform efficiently within a high pressure, fast paced environment • Proactive and self-motivated • Enterprise in business process solution for large financial services corporation *With Gratitude,* [image: Description: Description: Description: Description: unnamed] www.enterprisesolutioninc.com *Sumit Singh* *Enterprise Solution Inc.* *(* : *630-743-6210* *FAX: 630-206-1290* *: sumitsi...@enterprisesolutioninc.com * sumit.int...@gmail.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
