Hi,
Business Analyst with Salesforce.com Case Management Location: Riverside, CA Duration: 6 months+ contract Rate: Open (DOE) *Required Skills:* · Experience in database solution migration or integration · Contact Center experience in any analytical role for best practices · Must possess strategic planning experience · *Specific experience in Salesforce.com Case Management is required* · Strong process-driven analysis skills and background in various requirement elicitation methods · Strong facilitation skills – Must be able to elicit requirements from various personalities across organization boundaries · Proven experience at driving consensus across multiple stakeholders · Strong verbal and written communication skills to work effectively with business units – Must be able to communicate effectively and confidently with clients, team members, and management · Strong understanding of technical jargon and ability to communicate it in layman’s terms · Strong ability to analyze and document complex business processes · Must be flexible and willing to undertake a wide variety of challenging tasks · Must be able to solve problems and to make effective decisions under pressure -- You received this message because you are subscribed to the Google Groups "oraapps" group. To post to this group, send email to oraapps@googlegroups.com. To unsubscribe from this group, send email to oraapps+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oraapps?hl=en.
